Community Association Manager-Full Service

Associa; Atlanta (GA); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Paid vacation time

Structured training opportunities

Leadership development

Job summary

Heritage Property Management Services is seeking a Community Association Manager in Georgia. Candidates will serve as liaison between the Association’s Board of Directors and the management team, coordinating services, budgets, and data management.

A CAM license (GA) is required, with strong communication and organizational skills to handle multiple stakeholder needs. The role involves mentoring boards, vendor management, and robust financial oversight to maintain community standards and

Qualifications

• Strong verbal and written communication skills.
• Proactive approach to problem resolution and fires.
• Experience liaising between boards and management.
• Financial management and budgeting for associations.

Responsibilities

• Advise Board members on policies and best practices.
• Monitor assessment revenue and pay for services to ensure funds.
• Maintain electronic data files and relevant documents.
• Coordinate Heritage support services to meet operating needs.
• Respond to inquiries during regular business hours about services.
• Provide professional, client-oriented communication with homeowners and boards.

Skills

Verbal communication

Written communication

Proactive problem solving

Client focus

Financial management

Education

Real Estate CAM license (GA)

Tools

Vantaca

Heritage software systems

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Do you like to juggle? We are looking for individuals who enjoy juggling different challenges, tasks and personalities on a daily basis. Our Community Association Managers are responsible for handling the operations for the Homeowner/Condo associations they are assigned. This includes acting as a liaison between Heritage Property Management Services and the Association’s Board of Directors. This ideal candidate should be organized, flexible, have strong verbal and written communication skills, a proactive approach to putting out fires (no hook and ladder required), an understanding of industry standard best practices and a professional demeanor. You should be comfortable with board mentoring, vendor management, coordination of support services, financial management and budgeting, and have good computer skills. A Real Estate CAM license, Broker license, or Real Estate Agent License in the state of Georgia is also required.

Why do you want to work at Heritage Property Management?

We take pride in attracting, retaining, and developing the top talent within our industry. We are a collaborative and supportive team of people who like to have fun while we work together to make Heritage a leader in Property Management. We offer a competitive compensation package, health benefits, paid vacation time, structured training opportunities, and leadership development.

Come join our team!

Requirements

ESSENTIAL FUNCTIONS

• Board Mentoring & Administrative Support - advises Board members on community association standard policies, practices and processes and assists in the development of best practices by the association; provides business management time, processes and systems to administer the day-to-day operations of the association’s business.
• Financial Reporting & Cash Management- monitors the collection of assessments and revenue for the association and manages the payments for association services and equipment to ensure adequate funds are available for the ongoing daily operations of the association; reviews the regular financial reports to ensure accuracy of the accounts.
• Association Data Management & Document Storage – consistently maintains electronic data files (Vantaca) and collects, files and stores physically or electronically, the documents and information on the business operations of the association ensuring timely and easy access to the data when necessary, including Heritage software systems.
• Coordination of Support Services - coordinates the staff resources from the Heritage support services to meet the operating needs of the association, including Homeowner Solutions, Accounting, Closing Department, Heritage Construction & Maintenance, Legal & Collection Services and Lease Administration Services.
• Business Service Inquiries - responsible for responding to inquiries involving business services and business relationships, including full responsibility for communicating during regular business hours with Board members.
• Client Retention & Communication - Demonstrates a positive, professional, and client-oriented attitude about the company with homeowners, Board of Directors, coworkers and the public whether contact is by mail, telephone, e-mail or in person. Constantly strives for improvements in work process and results to better meet client's expectations.

The above statements reflect the general information considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all work requirements which may be inherent in the position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.