Community Association Manager

Associa; Montville Township (NJ); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Disability insurance

Wellness programs

Development initiatives

Job summary

Associa is seeking a Community Association Manager (CAM) to join our team in Monmouth County, NJ. You will work closely with client boards and vendors, manage multiple properties, and ensure excellent service.

Responsibilities include liaising with boards, visiting associations, preparing annual disclosures and financial packages, reviewing monthly reports, and advising boards on capital projects.

Qualifications

• Experience in Community Management or related field.
• Proficiency in professional business communication (grammar, structure, punctuation).
• Strong customer service and conflict resolution skills.
• Ability to prioritize, manage time, and meet deadlines.

Responsibilities

• Act as or oversee liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings and conduct site visits as needed.
• Prepare annual disclosure packages, meeting notices, and financial statements for homeowners.
• Review monthly financial reports and summarize management activity for the board.
• Advise Association Boards on capital expenditures to maintain community appearance and operations.

Skills

Customer Service

Communication

Time Management

Team Collaboration

Conflict Resolution

Tools

Microsoft Office

Job description

Associa is currently looking for a Community Association Manager (CAM) to join our team in Monmouth County, NJ. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .