Community Associate-Transporter

Elwyn; Brookhaven (Delaware County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a compassionate Community Associate to support individuals with autism and developmental disabilities. This role involves assisting clients during medical appointments, ensuring they have necessary documentation, and communicating effectively with care coordinators. The position offers a chance to make a meaningful difference in the lives of others while enjoying a supportive work environment. The organization provides a comprehensive benefits package, including generous paid time off and career advancement opportunities, making it a truly rewarding place to work.

Benefits

Generous Paid Time Off

Comprehensive Medical/Dental/Vision Benefit Packages

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities

Flexible Schedules

Retirement Savings Plan

Qualifications

• 1 year experience with individuals with intellectual/developmental disabilities preferred.
• Strong attention to detail and excellent judgment required.

Responsibilities

• Support individuals during medical appointments and assist with necessary paperwork.
• Ensure safety and security of individuals supported at all times.

Skills

Experience with individuals with intellectual/developmental disabilities

Teamwork

Time management

Attention to detail

Problem-solving

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Job description

Description

Payrate: $16.00/HR

Shift Details:

Monday-Friday 8:00am-4:00pm

Since 1852, Elwyn has helped people with autism, intellectual, developmental, and behavioral challenges lead meaningful lives. As an internationally recognized nonprofit human services organization, we have always been on the forefront of innovation.

Please join us to make a difference in the life quality of children, teens, and adults with autism, intellectual and developmental disabilities, and related behavioral health challenges - and feel the resulting pride that will enrich your own life.

Providing an excellent benefits package is another way we know that Elwyn is truly a special place to work. We invest in your future while you help care for ours:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Elwyn seeks a Community Associate to support individuals by transporting and supporting them during medical appointments, ensuring necessary information is brought to the appointment and obtained from the appointment, and communicating updates with the assigned Care Coordination Associate (CCA) and Community Logistics Manager. The Community Associate is responsible for supporting assigned individuals with life activities as needed during the designated shift.

DUTIES AND RESPONSIBILITIES:

• Support individuals, based on their level and type of need as described in the Individual Support Plan (ISP), in going to medical appointments, understanding the reason for each appointment and bringing all necessary paperwork, insurance information, directions to the appointment location, money for parking, etc.
• Support individuals during medical appointments to communicate relevant information to their medical providers and obtain answers to questions.
• Review Medical Appointment Summaries (MAS) and other documentation provided by the medical office prior to leaving the appointment; obtain additional information if further clarification is needed.
• Review prescriptions ensuring the medical provider included a diagnosis and specific instructions; if medications are discontinued, obtain written documentation from the medical provider.
• Support individuals to schedule a follow-up appointment as authorized by the CCA.
• Obtain copies of all prescriptions and bring hard copies to the pharmacy if e-scripts cannot be sent. Inform the CCA and the Community Residential Services (CRS) team when the medication will be ready for pick up from the pharmacy.
• Deliver all information to the CCA in the Logistics Coordination area. Inform CCA and Nurse Case Manager if immediate follow up is needed after a medical appointment.
• Review all assigned individuals' Individual Support Plans (ISPs) to be familiar with medical and any other special support needs of each individual.
• Supervise, instruct, support and provide guidance to assigned persons served in accordance with their ISP.
• Strictly follow physicians' orders for continued care.
• Prepare for, and promptly respond to, emergency situations to ensure the safety and security of the individuals supported at all times, including but not limited to providing CPR, first aid and crisis intervention as needed in accordance with agency trained protocols.
• Complete paperwork including but not limited to the MAS and incident reports and maintain all documentation as required and as determined by their manager.
• Ensure the cleanliness of Elwyn vehicles used by including but not limited to removing all trash, cleaning up spills and taking the vehicle to the car wash.
• Assist in the resolution of problematic situations (i.e. communication difficulties, times of distress or agitation) that may occur for persons served; notify program management of any unusual situations, emergency situations or any problems unable to be resolved.
• Notify proper authority in the event of an emergency and complete required documentation on the incident prior to end of shift.
• Report all incidents as required by regulation and Elwyn policy.
• Promptly report any infraction of Elwyn policies to program management.
• Provide Community Participation Support (CPS) at Elwyn day programs as assigned.
• Perform cardio pulmonary resuscitation (CPR), First Aid and crisis intervention techniques according to agency trained protocols.
• Perform other duties as assigned.

EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS:

• One (1) year experience with individuals with intellectual/developmental disabilities preferred.
• Previous experience in residential and/or day programs preferred.
• Demonstrated ability to work effectively as part of a team.
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities.
• Demonstrated strong attention to detail.
• Demonstrated strong time management and organizational skills.
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision.
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions.
• Must possess excellent customer interaction, collaboration, and written and verbal communication skills.
• Basic experience using Microsoft Outlook and Word.
• Ability to perform cardiopulmonary resuscitation (CPR) and crisis intervention techniques according to agency trained protocol.
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record.

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions. Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.

ELW-20077