Community Associate (HOA Manager in Training)

Associa; Wilmington (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical Vision Dental

401(k)

Life Insurance

Short-term Disability

Long-term Disability

Critical Illness Coverage

Employee Assistance

Job summary

Associa is seeking a Community Associate (Manager in Training) in Southport, North Carolina. This full-time, salaried role immerses newcomers in HOA management as they shadow managers and work toward becoming a portfolio manager.

You will learn budgeting, financial reporting, vendor coordination, and board communications while advancing through a defined learning path and mentorship. Training includes monthly meetings and on-site exposure.

Qualifications

• Proven proficiency in learning new technology.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Proven capability to review and analyze financial reports.
• Grasp of contractual bidding processes.
• Knowledge of proper meeting order.
• Familiarity with the architectural request process.
• Ability to create and maintain a proper working budget.

Responsibilities

• Maintain open communication with boards of directors and homeowners.
• Prepare and present budgets to boards.
• Analyze monthly financial reports and create variance reports.
• Create monthly management reports.
• Coordinate with vendors for community maintenance projects.
• Oversee daily operations of portfolio communities.
• Attend board and internal team meetings.
• Supervise administrative and maintenance staff when applicable.

Skills

Tech learning

MS Office

Financial reporting

Budgeting

Bidding process

Meeting procedures

Architectural requests

Education

Associate degree or higher

Property management experience

Tools

MS Excel

Job description

Community Associate (HOA Manager in Training)

#27497

Southport, North Carolina

Location

Southport , North Carolina

Job Description

What is a Community Associate (Manager in Training) role?

We believe in creating a winning team of managers who can work together to provide exceptional service to our clients. The community associate (CA) or “manager in training” position is a full-time, salaried role that immerses newcomers in community management.

In the CA role, you will shadow community managers (CMs) within the regional office and begin the educational journey to become a portfolio manager. Our managers are supported by a team of specialists dedicated to assisting the general membership of our communities. Once your level of knowledge and expertise aligns with being able to hold a portfolio of properties, you will be eligible to be promoted to a community manager position. The timeframe for this transition from CA to CM is anywhere from six months to eighteen months. Your supervisor will work with you to determine when you are ready to transition by hosting check-ins and performance reviews.

What You Will Learn to Do as a Community Associate

• Maintain an open line of communication with boards of directors and homeowners.
• Prepare and present budgets to your boards.
• Analyze monthly financial reports and create variance reports for your boards.
• Create monthly management reports.
• Contact and coordinate with vendors for community maintenance projects.
• Oversee daily operations of your portfolio of communities.
• Regularly attend board meetings as well as internal team meetings.
• Supervise administrative and maintenance staff when applicable.

What Will the Community Associate Journey Look Like?

We provide training by use of a learning management system and hands-on opportunities. When you start as a CA, you will be exposed to a “learning path” that will walk you through modules related to the industry and the duties you will master. CA’s will also work closely with a mentor or shadow an experienced team member who will provide tangible learning opportunities that connect real working instances to the learning path. CA’s will also be exposed to assisting in different departments, invited to on-site meetings and inspections, and act as administrative assistants to gain insight into how the CM role will operate. Lastly, CAs will attend monthly in-house meetings that act as continued training sessions for community managers.

Requirements

• Proven proficiency in learning new technology.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Proven capability to review and analyze financial reports.
• Grasp of contractual bidding processes.
• Knowledge of proper meeting order.
• Familiarity with the architectural request process.
• Ability to create and maintain a proper working budget.

Preferred Education, Licensing, and Experience

• Associate degree or higher preferred
• Property Management related experience

Benefits & Salary

The salary for this position is determined by the candidate’s previous experience and qualifications, which are explained and proven during the interview.

The compensation package includes:

• Paid Time Off
• Paid Company Holidays
• Comprehensive medical, dental, and vision plans
• 401(k)
• Life Insurance
• Short-term Disability
• Long-term Disability
• Critical Illness coverage
• Employee Assistance Program

****Bonus opportunities and stipends for business mileage are available once a community associate graduates to a community manager position.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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