Community Associate

Regus Management Group, LLC; Doylestown (Bucks County); On-site; USD 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Community Associate, der in einem dynamischen Umfeld arbeitet und sich um die Bedürfnisse der Kunden kümmert. In dieser Rolle sind Sie dafür verantwortlich, eine einladende Gemeinschaft zu schaffen, während Sie administrative Aufgaben verwalten. Sie genießen eine ausgewogene Work-Life-Balance mit flexiblen Arbeitszeiten und einer inspirierenden Arbeitsumgebung. Das Unternehmen bietet umfassende Gesundheitsleistungen, einen wettbewerbsfähigen 401K-Plan und zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung. Wenn Sie leidenschaftlich gerne mit Menschen arbeiten und ein positives Arbeitsumfeld schätzen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähige Gesundheitsleistungen

Generöse bezahlte Freizeit

401K-Plan mit Unternehmensbeitrag

Vierteljährlicher Bonus

Berufliche Entwicklungsmöglichkeiten

Business Casual Arbeitsumfeld

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenservice.
• Fähigkeit, mehrere Aufgaben gleichzeitig zu bewältigen.

Responsibilities

• Kundenanfragen bearbeiten und technischen Support leisten.
• Veranstaltungen organisieren und mit dem Community Manager koordinieren.

Skills

Kundenservice

Kommunikation

MS Office

IT-Ausrüstung

Job description

Community Associate

Address: 196 West Ashland Street, 18901 Doylestown, Pennsylvania

The world of work is changing... short commutes, flexibility, and convenience are now the minimum standards employees seek in their work environment.

At IWG, we are leading the way by building the world's largest workspace network across over 120 countries, enabling our customers to work from anywhere, in any way they choose.

Join us to help expand our network and bring more freedom to people and businesses. Enjoy a great work-life balance, competitive benefits, and opportunities for career growth.

The opportunity

As a Community Associate, you will work closely with both new and existing customers from various industries. Your role will involve creating and maintaining a community within your center, managing administrative and support tasks to allow your customers to focus on their business activities.

A typical day at IWG

You arrive early to ensure the center is ready. Throughout the day, you handle customer inquiries, assist with technical setups, manage mail and packages, and support event organization. You also coordinate with the Community Manager on upcoming events and engage with prospects interested in joining the community. Your day ends with tidying up and preparing to leave the center.

About you

We are looking for someone who can juggle multiple tasks while delivering excellent customer service. You should be:

• A good communicator, capable of building strong relationships and empathizing with others (ideally 1+ years of customer service experience)
• Positive, enthusiastic, and adaptable to change
• Proficient in MS Office and familiar with basic IT equipment
• Legally eligible to work in the country you are applying in and at least 18 years old

What we offer

Along with a competitive total compensation package, you will enjoy:

• Work-life balance with no standard nights or weekends
• Generous paid time off, including sick leave and vacation
• 11 paid holidays per year, in addition to PTO
• A competitive 401K plan with company match
• Comprehensive health care options for full-time employees
• A quarterly bonus plan and an hourly rate of $18.15
• An inspiring work environment and career development opportunities
• A professional, business casual workplace community

Documents:

• Notice of Affirmative Action Policy Statement - USA.pdf
• Physical Requirements for Regus Field Operations.pdf
• USA Community Associate job description 4.docx