Community Assistant - Varsity Ann Arbor (Student Living)

Marketing & Sales Executives of Detroit (MSED); Ann Arbor (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading real estate company seeks a part-time Leasing Support Professional in Ann Arbor. The role involves performing administrative tasks, assisting leasing activities, and enhancing resident satisfaction. Ideal candidates are currently enrolled at a local university and possess strong customer service and organizational skills.

Benefits

401(k) with company match

Employee Assistance Program

Paid sick time

Qualifications

• Good academic standing required.
• Must be available to work at least 10 hours per week.
• Residency onsite is preferred.

Responsibilities

• Perform administrative tasks for the leasing office.
• Assist with sales and leasing activities to meet occupancy goals.
• Conduct on-campus marketing outreach to generate traffic.

Skills

Customer Service

Organization

Communication

Education

Current enrollment at a local university

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role involves working with and supporting a team of leasing professionals to achieve occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB RESPONSIBILITIES

1. Perform administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and collateral materials.
2. Assist with sales and leasing activities to meet revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
3. Assist with lease preparation by generating required paperwork and organizing resident lease files.
4. Support move-in and move-out processes; work on these events, which are mandatory, with prior approval required for time off.
5. Answer incoming calls and set appointments for property tours.
6. Conduct on-campus marketing outreach to generate awareness and traffic.
7. Coordinate resident functions and activities to enhance resident satisfaction.
8. Schedule and conduct resident visits, distribute notices, flyers, newsletters, and surveys.
9. Act as an after-hours liaison, responding to emergencies and resident concerns, with at least one on-call shift per week.
10. Respond promptly and courteously to resident concerns and requests.
11. Be available to work at least 10 hours per week.
12. Be enrolled at a local university and in good academic standing.
13. Reside onsite unless an exception is granted.
14. Perform other duties as assigned.

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Additional Compensation

Pay factors include experience, skills, and location. Employees may participate in bonus programs based on performance, with specifics varying by position.

Benefits for Part-time Team Members

• 401(k) with company match (eligibility required)
• Employee Assistance Program
• Paid sick time

Note: Compensation and benefits may vary for union roles due to collective bargaining agreements.

Greystar considers qualified applicants with arrest and conviction records for employment.