Community Assistant- Union Chapel Hill (Student Living)

The triangle apartment association; Chapel Hill (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading real estate company in the Chapel Hill area seeks to support its leasing team with an administrative role focused on customer service and operational efficiency. Responsibilities include managing documentation, facilitating tours, and assisting with sales activities to enhance occupancy and retention.

Qualifications

• Experience in administrative tasks preferred.
• Strong customer service orientation.
• Familiarity with leasing processes is a plus.

Responsibilities

• Perform various administrative tasks in the leasing office.
• Assist with sales and leasing activities to meet targets.
• Organize resident files and lease paperwork.

Skills

Customer Service

Administrative Skills

Sales

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds worldwide, and has a robust institutional investment management platform with nearly $78 billion of assets under management, including over $35 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in rental residential real estate. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Support the leasing team in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB RESPONSIBILITIES

1. Perform administrative tasks in the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and collateral materials.
2. Assist with sales and leasing activities to meet revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
3. Help prepare lease paperwork and organize resident lease files.
4. Support move-in and move-out processes, working during these events and