Community Assistant - Union Blacksburg (Student Living)

Greystar; Blacksburg (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

For Union and Prevailing Wage roles, -

Job summary

Greystar is seeking a part-time Leasing Assistant in Blacksburg to support leasing, marketing, and customer service for the community. You will handle administrative tasks, answer calls, greet prospective residents, and help prepare lease paperwork and move-in/out processes.

The role includes on-call evening/weekend shifts and coordinating resident activities, with bonus programs possible onsite and benefits outlined for part-time team members.

Qualifications

• Performs administrative tasks for the leasing office including filing and organizing documents.
• Assists with sales and leasing activities to achieve occupancy goals.
• Responds to inquiries, greets prospects, and conducts property tours.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments.
• Assists with sales and leasing activities to achieve revenue and occupancy goals by conducting virtual tours and responding to inquiries.
• Assists with move in/out processes and lease paperwork organization.
• Answers incoming calls and sets appointments for property tours.
• Performs on-campus marketing outreach to generate traffic and coordinate resident events.
• Acts as an after-hours liaison and supports on-call shifts as directed.

Skills

Customer service

Administrative tasks

Communication skills

Leasing support

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB DESCRIPTION

• Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with "turn", are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
• Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
• Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however, the schedule is determined at the site level.
• Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

PHYSICAL DEMANDS

Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.

COMPENSATION

The hourly range for this position is $12.77 - $13.77.

Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

BENEFITS OFFERED FOR PART-TIME TEAM MEMBERS

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time
• For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

EQUAL OPPORTUNITY STATEMENT

Greystar will consider for employment qualified applicants with arrest and conviction records. Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

IMPORTANT NOTICE

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].

CORE VALUES

Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you!

Integrity: We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.

Equality: We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.

Professionalism: We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.

Accountability: We take responsibility and accept ownership for our words, tasks, and results, and respectfully hold others to the same standard.

Service: We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.

Teamwork: We work together to accomplish goals, solve problems, and enrich our work environment.

FURTHER COMPANY INFORMATION

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.