A leading recruitment agency is seeking a Community Manager to transform a global software company’s customer community into a collaborative ecosystem. The ideal candidate will have proven experience in community management, strategic thinking skills, and hands-on familiarity with enterprise platforms. This flexible hybrid role in Austin offers a competitive salary between $130,000 and $150,000 and comprehensive benefits including vacation and health insurance.
Qualifications
Proven experience managing or growing builder or developer communities.
Hands-on familiarity with Salesforce Experience Cloud or similar platforms.
Strong grasp of community metrics and governance.
Responsibilities
Lead the community’s evolution from a reactive support space to a proactive collaboration hub.
Design and execute recognition and certification programs.
Ignite peer-to-peer storytelling that aligns with the company’s vision.
Collaborate across teams and partners for alignment on community insights.
Track community health and measure inspiration and contribution.
Skills
Community management
Strategic thinking
Salesforce Experience Cloud
Community metrics
Ecosystem perspective
Job description
A leading recruitment agency is seeking a Community Manager to transform a global software company’s customer community into a collaborative ecosystem. The ideal candidate will have proven experience in community management, strategic thinking skills, and hands-on familiarity with enterprise platforms. This flexible hybrid role in Austin offers a competitive salary between $130,000 and $150,000 and comprehensive benefits including vacation and health insurance.