Community and State Manager of Operations - Georgia - Remote

Lensa; Atlanta (GA); Remote; USD 106,000 - 195,000; Full time

Job summary

A leading healthcare organization is seeking a Community and State Manager of Operations in Georgia. This remote role involves overseeing business processes, leading teams, and ensuring compliance with quality standards. Ideal candidates will have extensive experience in business analysis and healthcare, with a focus on continuous improvement. Join us to make a significant impact on healthcare quality and accessibility.

Benefits

Comprehensive Benefits Package

Incentives

Stock Purchase Options

401k Contributions

Qualifications

• 5+ years in business/system requirements and analysis.
• Experience leading teams or projects.

Responsibilities

• Create, control, and improve business processes.
• Lead process design and project implementation teams.
• Develop quality reports, analysis, and audits for continuous improvement.

Skills

Adaptability

Stakeholder Engagement

Tools

MS Project

Access

Word

Excel

PowerPoint

SharePoint

Visio

Job description

Community and State Manager of Operations - Georgia - Remote

Apply now to be among the first 25 applicants for this role.

Lensa is the leading career site for job seekers at every stage of their career. Our client, UnitedHealth Group, is seeking professionals. Apply via Lensa today!

At UnitedHealthcare, we’re dedicated to simplifying healthcare, creating healthier communities, and removing barriers to quality care. Your work impacts millions of lives positively. Join us to help build a more responsive, affordable, and equitable healthcare system. Ready to make a difference? Join us in Caring. Connecting. Growing together.

Operations Managers are responsible for end-to-end business process activities—creating, controlling, and improving processes. They lead process design and project teams, diagnose improvement opportunities, and develop solutions using process excellence tools. They handle quality reporting, analysis, audits, and support continuous quality improvement initiatives. They may also oversee quality programs, incentive programs, and quality improvement projects, including vendor oversight and transportation coordination.

If you reside in Georgia, you will have the flexibility to work remotely while tackling significant challenges.

Primary Responsibilities

• Create, control, and improve business processes
• Lead process design and project implementation teams
• Develop quality reports, analysis, and audits for continuous improvement
• Assist with Quality Improvement Programs and Work Plans
• Maintain NCQA accreditation compliance
• Track compliance of subcontractors and delegated entities
• Ensure QM committee requirements meet NCQA standards
• Review team work and develop innovative approaches
• Serve as a leader and mentor

This role requires adaptability, stakeholder engagement, and the ability to present solutions to senior leadership. You will be rewarded and supported in a challenging environment with clear development pathways.

Required Qualifications

• 5+ years in business/system requirements and analysis
• 4+ years with MS Project, Access, Word, Excel, PowerPoint, SharePoint, Visio
• 3+ years documenting processes and practices
• Experience leading teams or projects
• Experience with Georgia Medicaid and NCQA accreditation
• Healthcare industry experience
• Remote work adherence to company policy

The salary range is $106,800 - $194,200 annually, based on experience, location, and other factors. Benefits include comprehensive packages, incentives, stock purchase options, and 401k contributions.

Our mission is to help people live healthier lives and improve the healthcare system for all, addressing disparities and promoting equity. We are an Equal Opportunity Employer and a drug-free workplace, requiring a drug test prior to employment.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: IT Services and IT Consulting