Community and Partnerships Manager- Denver

F1® Arcade; Denver (CO); On-site; USD 63,000 - 77,000; Full time

Job summary

A leading entertainment venue in Denver is looking for a Community and Partnerships Manager to create exceptional guest experiences. This role involves building relationships across the community through events and partnerships, executing localized marketing strategies, and ensuring high-quality guest service. The ideal candidate will have experience in hospitality and possess strong communication and organizational skills. Flexible working hours are required, especially during event seasons.

Qualifications

• Previous experience in hospitality or entertainment is a plus.
• Friendly and clear communicator who can assist guests confidently.
• Reliable and detail-oriented, with a proactive approach.
• Enjoys working in a team with a positive attitude.
• Available to work variable hours, including weekends.

Responsibilities

• Deliver professional service reflecting the F1 Arcade experience.
• Collaborate with cross-functional teams to maximize guest impact.
• Execute localized marketing strategies and oversee event production.
• Analyze marketing campaign performance and report findings.
• Build relationships with local organizations and media.

Skills

Customer Service

Communication

Organization

Teamwork

Flexibility

Job description

Creating Outstanding First Impressions

As the Community and Partnerships Manager at F1 Arcade, you'll be the first team member our guests meet, setting the stage for an unforgettable experience. The role builds relationships across the city through events, creators, partnerships, and cultural moments.

Job Title

Community and Partnerships Manager

Location

Denver

Reporting To

Head of Marketing, US

Position Overview

As the Community and Partnerships Manager at F1 Arcade, you'll be the first team member our guests meet, setting the stage for an unforgettable experience. The role builds relationships across the city through events, creators, partnerships, and cultural moments.

Your warm welcome, engaging personality, and attention to detail will help create a buzz of excitement right from the start. You will turn F1 Arcade into a place people talk about, return to, celebrate at, and bring their friends to - by showing up consistently, creatively, and authentically in the local community. You'll play a key role in delivering consistent, high-impact, on-brand experiences that drive footfall, revenue, and community buzz. At F1 Arcade, we aim to impress—and your energy and enthusiasm—help make every visit one to remember.

Key Areas of Responsibility

• Social and Content: Provide attentive, professional, and friendly service that reflects the F1 Arcade experience. Collaborate with the US Social Marketing team to guide local influencer programming, capture and create social content, and community and brand storytelling. Manage a roster of local creators, brief and schedule content shoots, and ensure all content aligns with brand tone and quality. Partner with the People team to showcase culture and employee experiences.
• Work as One Team: Serve as a strategic partner to cross-functional teams, Sales, Operations, Digital, and PR, to maximize impact across every guest and brand touchpoint. Source and activate local marketing opportunities tied to events, holidays, F&B moments, and seasonal happenings to keep F1 Arcade top of mind year-round.
• Brand Leadership: Own and execute localized marketing strategies, identifying new growth opportunities, amplifying calendar campaigns at the local level, and ensuring on-brand execution. Oversee the full production cycle for events, campaigns, including obtaining approvals, asset delivery, and roll‑out across digital, in‑venue, and OOH platforms.
• Reporting and Stats: Work closely with the Marketing team to analyze campaign performance, track ROI, and make data‑informed recommendations. Deliver regular reports on local marketing activities and identify opportunities to refine tactics and improve execution.
• Partnerships and Outreach: Build meaningful relationships with local community & culture organizations, local sports teams, non‑profits, media outlets, and key businesses. Actively seek co‑marketing collaborations.

Skills Required

• Guest‑Focused Experience: Previous experience in hospitality, entertainment, or a fast‑paced guest‑facing role is a plus.
• Great Communicator & Problem‑Solver: Friendly, clear communicator who can think on their feet and assist guests with confidence.
• Organized & Proactive: Reliable and detail‑oriented, with a can‑do attitude and a hands‑on approach.
• Team Player with Positive Energy: Enjoys working with others and brings enthusiasm and professionalism to every shift.
• Flexible Availability: This role is expected to be in the venue variable hours, including weekends, during holiday or race seasons to meet influencers, media, event hosts, community partners, or anyone else to be set up for success during an event or activation.
• Ability to consistently demonstrate F1 Arcade Core Values.

Values

• Positive Energy
• Integrity
• Team Spirit

Basic Physical Requirements

When working at an F1 Arcade venue, Team Members must be able to perform the duties of that venue. The team member will frequently sit for short periods of time, talk via Cloud Based video conferencing and the phone often, and hear and manipulate objects constantly. Additional requirements will include lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. May inadvertently bump into team members in a relatively small work area. Will stand and walk for extended periods of time. FREQUENT hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices.

Equal Opportunity Statement

F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary

$70,000 per year