COMMUNITY AND DAY SERVICES MANAGER

Apis Services Inc.; Philadelphia (Philadelphia County); On-site; USD 56,000 - 69,000; Full time

Job summary

CHOR Youth & Family Services seeks a Community and Day Services Manager in Philadelphia to lead Supported Employment, Community Participation Support, and Assistive Technology services. You will oversee operations, ensure regulatory compliance, data integrity, and staff development, and work with internal leadership and external partners to improve outcomes for consumers.

The role requires a Bachelor's degree and at least 5 years of experience with individuals with disabilities.

Qualifications

• Bachelor’s Degree and at least 5 years’ experience working with individuals with disabilities.
• Excellent writing, documentation, financial, and math skills
• ACRE or CESP required.
• ATP preferred
• Excellent communication, writing, documentation, and personnel record-keeping skills
• Excellent organizational skills and detail-oriented

Responsibilities

• Oversee the delivery and daily operations of SE, CPS, and AT services.
• Ensure regulatory compliance, quality service delivery, and data integrity.
• Provide leadership and supervision to assigned staff and support well-being of consumers and employees.
• Develop staff and adhere to organizational policies.
• Monitor budget and coordinate with Sr Director of Employment and Day Services.

Skills

Excellent communication skills

Excellent writing and documentation

Financial and math skills

Detail-oriented

ACRE or CESP required

ATP preferred

Excellent organizational skills

Education

Bachelor’s Degree

5 years’ experience with individuals with disabilities

Tools

Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

COMMUNITY AND DAY SERVICES MANAGER

RHD-IDD CLINICIANS/IDEATE Regular Full Time Management Philadelphia, PA, US

4 days ago Requisition ID: 10692

Salary: $62,500.00 Annually

Position Purpose

The Community and Day Services Manager oversees the delivery and daily operations of Supported Employment, Community Participation Support, and Assistive Technology services in compliance with agency policies and applicable state and federal regulations. This position provides leadership and supervision to assigned staff; ensures regulatory compliance, quality service delivery, and data integrity; and supports the well-being, safety, and rights of consumers and employees. The Manager works collaboratively with internal leadership and external partners to promote continuous quality improvement and is accountable for operational oversight, staff development, and adherence to organizational policies.

Major Responsibilities

The Community and Day Services Manager will:

• Function with autonomy, diplomacy, and professionalism within the guidelines established by this organization
• Promote the well-being of the human aspect of this organization and report any concerns to the Sr Director of Employment and Day Services
• Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
• Be an advocate for all the policies and protocols of the organization
• Oversees all Supported Employment, Community Participation Support, and Assistive Technology service delivery

Oversee the day-to-day operations of the SE, CPS, and AT to include but not limited to:

• Staff coverage
• Scheduling oversight
• Training employees
• Monitoring the daily plan for work
• Making recommendations for improvement
• Managing the budget
• Identifying maintenance and repairs and purchases
• Ensuring a safe working environment for staff and consumers
• Compliance of state and Federal regulations
• Implementing new policies and protocols

Oversee, perform, supervise, and direct the work of staff to include the following:

• On Call
• Be accessible twenty-four (24) hours per day, seven (7) days per week, including on-call responsibilities
• Incident Management and Reporting (internal and external) Training
• Create and maintain data systems and data integrity
• Complete required training and training hours
• Monitor staff compliance with required training and training hours
• Conduct in-program orientation for all new employees/fill-in staff
• Conduct training for current employees
• Provide documentation for all training to the Training Department
• Complete understanding of 6100 regulations and SE, AT, CPS service definitions.
• Maintain day services according to 6100 regulations SE, CPS, AT service definitions, and agency policy
• Maintain consumer files and records according to 6100 regulations SE, CPS, AT service definitions, and agency policy
• Maintain staff training according to 6100 regulations, SE, CPS, AT service definitions, and agency policy
• Documentation
  • Prepare monthly paperwork to include, but not limited to, medication logs, medication reviews, fire drills, and goals
  • Data integrity and continuous quality improvement
  • Assist with and monitor proper completion of all required paperwork
  • Communicate all issues with Sr Director of Employment and Day Services
  • Understanding of all agency policies and procedures
  • ADP
  • Review ADP on a daily basis
  • Complete ADP reports for completion and accuracy
  • Oversees schedules and necessary backup plans
• Work in conjunction with Program Managers to coordinate and conduct staff meetings
• Build staff teamwork/skills
• Supervise and mentor direct reports; Provide ongoing feedback and indicate areas of
• Support consumers in goals/independence/behavior management
• Interact with outside agencies (SCO, funders)
• Other duties as assigned by supervisor

ADHERE TO AND FOLLOW

• The By-Laws of the Corporation and as set forth in the Articles of Incorporation.

Section 6: Job Qualifications and Competencies

Job Qualifications

• Indicates the minimum required education and years of experience. Include any required licenses or certificates.

Education and Experience:

• Bachelor’s Degree and at least 5 years’ experience working with individuals with disabilities.
  • Excellent communication skills
• Excellent writing, documentation, financial, and math skills
• ACRE or CESP required.
• ATP preferred
• Excellent communication, writing, documentation, and personnel record-keeping skills
• Excellent organizational skills and detail-oriented
• Detail-oriented.
• Specialized knowledge of Excel and PowerPoint

Section 7: Physical Demands and Working Conditions

Network Functions

Equipment/Machines:

Physical Demands

• Maintain and abides by OSHA requirements and guidelines
• Observes all Fire and Safety Policies and Procedures
• Observes all Fiscal/Office/ HR Personnel Policies and Procedures
• Observes all HIPAA Policies and Procedures and maintains confidentiality
• Attends all required and scheduled trainings and meetings
• Always maintain a professional demeanor and exercise good judgement in all areas of employment duties
• VEHICLE REQUIREMENTS
• Current driver’s license, driver registration and a functional vehicle
• EQUIPMENT OPERATIONS
• Telephone: Cellular - Multi-line, Calculator, Copier, Fax, Computer
• COMPUTER SOFTWARE APPLICATIONS
• Has knowledge of each program
• Knowledge of Office software programs
• Individual must be able to meet physical requirements of the job:
• Sitting at a meeting table or desk –
• Lifting – 50lbs or moreReaching – Lifting – Bending – Standing – Stooping – Twisting - Climbing steps - Driving a vehicle
• Environment(s) is modern, well-lit office facilities in multiple locations
• Multiple levels of stairs with access by elevator
• ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE
• Bloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & Safety