Community Affairs Manager

CyrusOne; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

CyrusOne seeks a Community Affairs Manager to lead market-entry and ongoing operations by building trusted stakeholder relationships across government, community and business groups.

You will coordinate with Government Affairs, Development, Legal and Operations to support permitting, entitlements and risk management while representing CyrusOne throughout project lifecycles.

Qualifications

• Bachelor's degree in Public Affairs, Communications, Government Relations, or related field.
• 7+ years in community/public affairs or related roles.
• Experience leading stakeholder engagement for complex development projects.
• Experience supporting permitting, entitlement and cross-functional collaboration.

Responsibilities

• Build trusted relationships with elected officials, community leaders, and stakeholders.
• Develop and execute community engagement strategies and events.
• Support permitting, entitlements, and regulatory processes for projects.
• Represent CyrusOne across project lifecycles and coordinate with internal teams.

Skills

Stakeholder engagement

Community relations

Risk management

Public affairs

Relationship building

Education

Bachelor's degree in Public Affairs or related field

Job description

The Community Affairs Manager supports successful market entry, development, construction, and ongoing operations by building trusted stakeholder relationships and proactively managing community, political, regulatory, and reputational risks. Working across assigned markets, this role develops and executes community engagement strategies, supports permitting and entitlement efforts, and serves as a primary CyrusOne representative throughout the project lifecycle. The Community Affairs Manager works in close coordination with the Government Affairs and Public Policy team and collaborates with Land Planning & Strategy, Development, Marketing, Legal, Engineering, Construction, Operations, Community Investment, and external partners to foster community trust, ensure alignment on local government engagement and related policy matters, identify emerging risks, and support successful project execution and long‑term market success.

Qualifications

• Education: Bachelor's degree in Public Affairs, Communications, Government Relations, Political Science, Economic Development, Business, Public Administration, or a related field, or an equivalent combination of education and experience.
• Experience: 7+ years of experience in community affairs, public affairs, government relations, economic development, stakeholder engagement, external affairs, communications, or a related field.
• Experience independently leading stakeholder engagement efforts supporting complex development, infrastructure, real‑estate, energy, industrial, or construction projects.
• Experience supporting projects through multiple phases, including due diligence, market entry, permitting, entitlement, construction, and ongoing operations.
• Working knowledge of zoning, permitting, entitlement, economic development, tax incentives, or related governmental processes.
• Demonstrated success building trusted relationships with elected officials, municipal staff, community leaders, business stakeholders, and economic development organizations.
• Experience planning and facilitating public meetings, stakeholder briefings, community engagement events, or similar public‑facing activities.
• Experience working across cross‑functional teams including development, engineering, construction, legal, operations, communications, and executive leadership.

Knowledge, Skills & Abilities

• Strong understanding of stakeholder engagement, community relations, risk management, and public affairs principles.
• Ability to identify, assess, and effectively exacerbate political, community, operational, and reputational risks.
• Strong written, verbal, presentation, facilitation, and relationship‑building skills.
• Strong judgment, professionalism, and ability to navigate sensitive stakeholder situations.
• Ability to manage multiple projects and priorities in a fast‑paced, evolving environment.
• Ability to work independently while collaborating effectively across diverse stakeholder groups.

Preferred Qualifications

• Experience supporting external communications, media engagement, or public‑facing communications efforts.
• Prior experience representing an organization before public bodies, community groups, or governmental entities.
• Experience supporting mission‑critical infrastructure, data center, utility, energy, industrial, or large‑scale real‑estate development projects.
• Media spokesperson experience preferred but not required.

Geographic Scope

Northern U.S. portfolio, supporting all assigned markets outside Texas and Arizona.

Equal Opportunity and Accommodation

CyrusOne is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case‑by‑case basis.

Company Culture

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service.

CyrusOne is a leading global data center developer and operator specializing in delivering state‑of‑the‑art digital infrastructure solutions. With more than 50 high‑performance mission‑critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

CyrusOne's leading global platform of hybrid‑cloud and multi‑cloud deployments offers customers colocation, hyperscale, and build‑to‑suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals.

CyrusOne data centers offer world‑class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long‑term stability and strategic advantage at scale.

For more information, please visit cyrusone.com.

Legal & Compliance

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights. CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information. As a Federal Contractor, CyrusOne is required to participate in the E‑Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E‑Verify.

Travel Requirements

Approximately 30% travel to CyrusOne sites and surrounding communities, primarily within the Chicagoland area, Springfield, IL, Columbus, OH, and Raleigh, NC. Periodic travel to the Dallas headquarters is also required. The Community Affairs Manager will play a key role in cultivating and maintaining relationships in emerging growth markets, including Yorkville, Wood Dale, Sangamon County, Columbus, Lebanon, and Lee County.