Community Administrator

The Pennant Group; Wisconsin; Presencial; USD 110.000 - 165.000; Jornada completa

Descripción de la vacante

The Pennant Group seeks a dynamic leader to oversee community operations at Sunrise Meadows in Wisconsin, guiding day-to-day management, ensuring exceptional resident care, and promoting a culture of accountability and service excellence.

You will supervise department leaders, manage budgets, and collaborate with clinical and support teams to meet resident needs while maintaining safety and regulatory compliance.

Formación

• Active Assisted Living/Community Administrator License strongly preferred.
• Bachelor's degree in Healthcare Administration, Business Administration, Gerontology, Nursing, or a related field preferred.
• Minimum of 3-5 years of leadership experience in senior living, assisted living, memory care, skilled nursing, healthcare, hospitality, or a related service industry.
• Demonstrated success managing operations, budgets, staffing, compliance, and resident satisfaction.
• Preferred Certifications: Active CBRF certifications (Standard Precautions, Fire Safety, First Aid & Choking, Medication Administration) are strongly preferred.
• Strong leadership and team development skills.
• Knowledge of senior living regulations and compliance requirements.
• Financial management and budgeting experience.
• Excellent communication, customer service, and conflict resolution skills.
• Strong organizational, problem-solving, and decision-making abilities.
• Proficiency with Microsoft Office and senior living management systems.

Responsabilidades

• Lead community operations and ensure day-to-day management aligns with resident care standards.
• Oversee safety, survey readiness, and regulatory compliance across the community.
• Develop and support department leaders in achieving operational, clinical, and financial goals.
• Drive financial metrics by monitoring occupancy, labor, revenue, and expenses.
• Build high-performing teams through recruitment, coaching, and professional development.
• Collaborate with sales and marketing to support community growth and resident satisfaction.

Conocimientos

Leadership experience

Financial management

Communication skills

Problem solving

Team development

Regulatory knowledge

Educación

Bachelor's degree in Healthcare Administration / Business Administration / Gerontology / Nursing

Active Assisted Living/Community Administrator License (strongly preferred)

Herramientas

Microsoft Office

Senior living management systems

Descripción del empleo

What You'll Do:

Lead Community Operations

Oversee day-to-day community operations to ensure exceptional resident care and service.

Develop and support department leaders in achieving operational, clinical, and financial goals.

Foster a positive culture of teamwork, accountability, engagement, and service excellence.

Serve as the primary point of leadership for residents, families, employees, vendors, and regulatory agencies.

Ensure the community remains safe, welcoming, and well-maintained.

Support Resident Satisfaction & Quality Care

Promote a resident-focused environment that values dignity, independence, choice, and quality of life.

Collaborate with clinical and support teams to ensure resident needs are met.

Address resident and family concerns promptly and professionally.

Drive continuous improvements based on resident feedback and quality outcomes.

Ensure Compliance & Risk Management

Maintain compliance with all applicable federal, state, and local regulations.

Lead survey, licensing, and audit readiness efforts.

Oversee safety, emergency preparedness, quality assurance, and risk management initiatives.

Ensure timely investigation and resolution of incidents and concerns.

Drive Financial & Operational Success

Monitor occupancy, census, labor, revenue, and expenses.

Partner with sales and marketing teams to support community growth.

Identify operational efficiencies while maintaining exceptional resident experiences.

Utilize financial data and metrics to guide strategic decision-making.

Build and Develop High-Performing Teams

Recruit, hire, coach, and retain talented team members.

Provide leadership, accountability, and professional development for department leaders.

Support employee engagement, recognition, and retention efforts.

Ensure compliance with training, certification, and continuing education requirements.

What We're Looking For:

• Preferred Qualifications: Active Assisted Living/Community Administrator License strongly preferred.
• Bachelor's degree in Healthcare Administration, Business Administration, Gerontology, Nursing, or a related field preferred.
• Minimum of 3-5 years of leadership experience in senior living, assisted living, memory care, skilled nursing, healthcare, hospitality, or a related service industry.
• Demonstrated success managing operations, budgets, staffing, compliance, and resident satisfaction.
• Preferred Certifications: Candidates with the following active CBRF certifications are strongly preferred: Standard Precautions Fire Safety First Aid & Choking Medication Administration Knowledge, Skills & Abilities.
• Strong leadership and team development skills.
• Knowledge of senior living regulations and compliance requirements.
• Financial management and budgeting experience.
• Excellent communication, customer service, and conflict resolution skills.
• Strong organizational, problem-solving, and decision-making abilities.
• Proficiency with Microsoft Office and senior living management systems.

Why Join Us?

At our communities, you'll have the opportunity to make a meaningful impact on the lives of residents, families, and employees every day.

We are committed to fostering a culture of compassion, accountability, and excellence while providing the support and resources our leaders need to succeed.

Join us in creating a community where residents feel at home and employees feel valued.

Equal Opportunity Employer

We evaluate qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

The Pennant Group, Inc.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

At Sunrise Meadows, our inspiration stems from the heartfelt longing to establish a haven we’d wholeheartedly choose for our own cherished family members.

We understand the significance of selecting a new home for loved ones, which is why we embrace each resident as an integral part of our own family.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record.

No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.