Community Administrator

Sunset Woods Senior Living; Wisconsin; On-site; USD 85,000 - 105,000; Full time

Job summary

The Pennant Group, Inc. is seeking a seasoned Community Administrator for Sunset Woods Assisted Living in Wisconsin to lead operations, advocate for residents, and empower teams to deliver exceptional care and service.

You will ensure regulatory compliance, manage budgets, drive occupancy, and partner with clinical and support teams to create a warm, safe, and well-maintained community.

Qualifications

• Leadership experience in senior living or healthcare services.
• Bachelor's degree in Healthcare Administration or related field.
• Active Assisted Living/Community Administrator license preferred.

Responsibilities

• Oversee daily operations and staffing to ensure high-quality resident care.
• Lead compliance with federal, state, and local regulations and survey readiness.
• Drive occupancy, budgeting, and financial performance.
• Develop and empower department leaders to meet goals.

Skills

Leadership

Budgeting

Regulatory compliance

Resident care focus

Communication

Staff development

Problem solving

Education

Bachelor's degree in Healthcare Administration or related field

Tools

Microsoft Office

Senior living management systems

Job description

Lead with Purpose. Serve with Heart. Make a Difference Every Day. Are you a passionate leader who thrives on building strong teams, delivering exceptional resident experiences, and driving operational excellence? Sunset Woods Assisted Living are seeking an experienced Community Administrator to lead our senior living communities and create an environment where residents, families, and employees feel valued, supported, and empowered. In this role, you will oversee the daily operations of the community, champion a resident-centered culture, ensure regulatory compliance, support financial success, and inspire a team committed to providing outstanding care and service.

What You'll Do:

• Lead Community Operations Oversee day-to-day community operations to ensure exceptional resident care and service. Develop and support department leaders in achieving operational, clinical, and financial goals. Foster a positive culture of teamwork, accountability, engagement, and service excellence. Serve as the primary point of leadership for residents, families, employees, vendors, and regulatory agencies. Ensure the community remains safe, welcoming, and well-maintained.
• Support Resident Satisfaction & Quality Care Promote a resident-focused environment that values dignity, independence, choice, and quality of life. Collaborate with clinical and support teams to ensure resident needs are met. Address resident and family concerns promptly and professionally. Drive continuous improvements based on resident feedback and quality outcomes.
• Ensure Compliance & Risk Management Maintain compliance with all applicable federal, state, and local regulations. Lead survey, licensing, and audit readiness efforts. Oversee safety, emergency preparedness, quality assurance, and risk management initiatives. Ensure timely investigation and resolution of incidents and concerns.
• Drive Financial & Operational Success Monitor occupancy, census, labor, revenue, and expenses. Partner with sales and marketing teams to support community growth. Identify operational efficiencies while maintaining exceptional resident experiences. Utilize financial data and metrics to guide strategic decision-making.
• Build and Develop High-Performing Teams Recruit, hire, coach, and retain talented team members. Provide leadership, accountability, and professional development for department leaders. Support employee engagement, recognition, and retention efforts. Ensure compliance with training, certification, and continuing education requirements.

What We're Looking For:

• Active Assisted Living/Community Administrator License strongly preferred.
• Bachelor's degree in Healthcare Administration, Business Administration, Gerontology, Nursing, or a related field preferred.
• Minimum of 3-5 years of leadership experience in senior living, assisted living, memory care, skilled nursing, healthcare, hospitality, or a related service industry.
• Demonstrated success managing operations, budgets, staffing, compliance, and resident satisfaction.
• Preferred Certifications Candidates with the following active CBRF certifications are strongly preferred: Standard Precautions Fire Safety First Aid & Choking Medication Administration Knowledge, Skills & Abilities
• Strong leadership and team development skills.
• Knowledge of senior living regulations and compliance requirements.
• Financial management and budgeting experience.
• Excellent communication, customer service, and conflict resolution skills.
• Strong organizational, problem-solving, and decision-making abilities.
• Proficiency with Microsoft Office and senior living management systems.

Why Join Us?

At our communities, you'll have the opportunity to make a meaningful impact on the lives of residents, families, and employees every day. We are committed to fostering a culture of compassion, accountability, and excellence while providing the support and resources our leaders need to succeed.

Join us in creating a community where residents feel at home and employees feel valued.

Equal Opportunity Employer: We evaluate qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Pinnacle Senior Living is a dynamic organization in a rapidly expanding Independent and Assisted Living industry. Our focus to create and maintain assisted and independent living communities that set the standard in each of their individual markets. The 52 Pinnacle Senior Living communities operate across 6 states, and we expect our growth to continue. These communities operate independently with the support of the “Service Center,” a world‑class service team to allow local leaders and their teams to focus solely on the day-to-day care of their residents and overall operations.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.