Community Administrative & Compliance Coordinator

HOAMCO (Homeowners Association Management Company); Prescott Valley (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Calm Health

401(k) with company match

Paid sick leave (pro-rated)

Flexible schedule

Job summary

HOAMCO is seeking a Community Administrative & Compliance Coordinator to support the onsite management team with administrative, financial, and compliance duties while delivering excellent customer service to residents, board members, and vendors.

The role covers office operations, compliance enforcement, and maintaining community standards in line with our service-driven culture. Part-time schedule and driving to sites may be required.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative support or customer service preferred.
• HOA or community management experience preferred but not required.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Provide high-quality customer service to residents, board members, vendors, and guests.
• Process homeowner payments and assist with accounts payable.
• Manage mail, deliveries, and office supply inventory.
• Document violations and coordinate the violation and fine process.
• Submit and track maintenance and vendor work orders.
• Facilitate meetings and act as liaison between residents, management, and vendors.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Microsoft Office

Customer service

Education

High school diploma or equivalent

Job description

The Community Administrative & Compliance Coordinator serves as a central operational support role for the onsite community management team. This position is responsible for providing administrative, financial, and compliance support while delivering exceptional customer service to residents, board members, and vendors. The role supports daily office operations, assists with compliance enforcement, and helps maintain community standards in alignment with Ventura’s service-driven culture.

Responsibilities

• Provide high-quality customer service to residents, board members, vendors, and guests via phone, email, and in person, serving as a primary point of contact for general inquiries
• Support administrative and financial operations by processing homeowner payments, assisting with accounts payable, managing mail, deliveries, and maintaining office supply inventory
• Conduct routine community inspections on foot or by vehicle as needed, document violations, issue and track compliance notices, and coordinate the violation and fine process in accordance with governing documents and company procedures
• May assist in educating homeowners on community standards and compliance expectations
• Submit, track, and follow up on maintenance and vendor work orders while maintaining accurate compliance and administrative records
• Support resident and community engagement by greeting residents and guests professionally, participating in meetings or events, and acting as a liaison between residents, management, and vendors

Qualifications

REQUIREMENTS

• High school diploma or equivalent required
• Prior experience in administrative support, customer service, or community/HOA operations preferred
• HOA or community management experience preferred but not required
• Valid driver’s license and reliable transportation required

Skills

• Strong organizational and time management skills with the ability to manage multiple priorities
• Professional, discreet, dependable, and self-motivated with strong problem-solving abilities
• Excellent verbal and written communication skills with a customer-service-oriented mindset
• High attention to detail and accuracy
• Proficiency in Microsoft Office applications including Outlook, Word, and Excel

Physical Requirements

The physical requirements can vary, but generally, they may include:

• Lifting: Ability to lift and carry up to 25 pounds
• Working Conditions: Primarily office-based with routine community inspections and resident interaction
• Manual Dexterity: Ability to use computers, phones, and standard office equipment
• Driving: Ability to operate a vehicle for job-related duties; MVR will be reviewed at time of hire and periodically thereafter

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.

What We Offer

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!