Communications & Training Specialist (I-ERP)

Apex Systems; Allen Park (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Everforth Apex Systems in Allen Park, MI, seeks a Communications & Training Specialist to support the I-ERP team with content, training, and engagement initiatives. The role is onsite and requires strong storytelling, stakeholder collaboration, and end-user readiness across the organization.

You will develop training curricula, deliver instructor-led sessions, and partner with SMEs to keep content current and impactful for diverse audiences within a large enterprise.

Qualifications

• 3–5 years of experience in communications, training, or related fields.
• Experience developing and executing communication strategies and training programs.
• Experience creating internal communications for corporate and cross-functional audiences.

Responsibilities

• Develop and execute I-ERP communication strategies and plans.
• Manage newsletters, podcasts, and engagement channels.
• Create internal communications for Purchasing and leadership teams.
• Script and coordinate Tek Talks and I-ERP Minute Podcasts.
• Deliver training sessions in-person and virtual environments.
• Assess training effectiveness and recommend improvements.

Skills

Communications management

Strategic planning

Internal communications

Podcast scripting

Training content design

Curriculum development

Training facilitation

PowerPoint

Excel

SharePoint

AI & Expert systems

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Teams

Job description

Communications & Training Specialist – I-ERP

Job#: 3048153

Position Overview

The Communications & Training Specialist will support the I-ERP Communications & Training team in developing and executing communication, engagement, and training initiatives that drive awareness, adoption, and end-user readiness across the organization. This role requires a strong communicator with experience in content development, internal communications, training facilitation, and stakeholder engagement.

This is an onsite position.

Key Responsibilities

Communications & Engagement

• Support the development and execution of I-ERP communication strategies and plans.
• Manage communication initiatives, including newsletters, podcasts, and other employee engagement channels.
• Develop internal communications for Purchasing, leadership teams, and cross-functional stakeholders.
• Create, review, edit, and refine communication content to ensure clarity, consistency, and effectiveness.
• Lead scripting, coordination, logistics, and delivery of the Tek Talks Podcast and I-ERP Minute Podcast.
• Support global end-user engagement initiatives and communication campaigns.
• Track communication effectiveness through metrics, reporting, and performance analysis.
• Contribute to corporate engagement strategies and support external/public-facing communication efforts when needed.
• Develop impactful, audience-focused content with strong storytelling elements.

Training & Development

• Collaborate with subject matter experts (SMEs) to design, develop, and maintain I-ERP training curriculum and learning materials.
• Update and enhance training content to meet evolving business and user needs.
• Facilitate engaging instructor-led training sessions, workshops, and Microsoft Teams learning events.
• Deliver training to diverse audiences in both in-person and virtual environments.
• Assess training effectiveness and recommend improvements to increase learner engagement and comprehension.

Required Skills

• Communications management and strategic planning
• Internal communications development
• Newsletter creation and content management
• Podcast scripting, coordination, and logistics management
• Training content development and curriculum design
• Training facilitation and delivery
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft SharePoint
• Artificial Intelligence and Expert Systems

Required Experience

• 3 to 5 years of experience in communications, training, employee engagement, organizational communications, learning & development, or a related field.
• Demonstrated experience developing and executing communication strategies and training programs.
• Experience creating internal communications for corporate, leadership, and cross-functional audiences.
• Proven ability to manage multiple projects and stakeholders in a fast-paced environment.

Preferred Qualifications

• Master's Degree
• Experience supporting enterprise-wide transformation, ERP, digital transformation, or change management initiatives.
• Experience developing employee engagement campaigns and multimedia communications.

Education

Required: Bachelor's Degree

Preferred: Master's Degree

Top Skills To Highlight On Resumes

• Podcast Leadership & Content Production

Candidates should demonstrate ownership of the end-to-end podcast creation process, including:

• Developing scripts and content
• Coordinating logistics and production schedules
• Managing stakeholder participation
• Measuring success and audience engagement
• Aligning content with business objectives

Candidates should showcase experience:

• Developing targeted communications for diverse audiences
• Supporting purchasing, operations, or cross-functional business functions
• Tailoring messaging to achieve specific communication goals
• Utilizing various communication channels effectively

Candidates should highlight:

• Creating, formatting, and updating training materials
• Curriculum development and instructional design experience
• Improving learner engagement and training effectiveness
• Delivering measurable training outcomes

Feedback on Previous Interviewed Candidates

The primary challenge encountered with previous candidates was an overstatement of experience in critical areas that could not be substantiated during interviews.

Common concerns included:

• Lack of Depth and Specificity: Candidates were unable to provide detailed examples demonstrating expertise in podcast production, training content management, or internal communications. Experience often appeared superficial and lacked measurable results.
• Misalignment with Business Needs: While candidates had relevant communication or training experience, many examples did not directly apply to the specific responsibilities and challenges of this role.
• Limited Ownership and Initiative: Candidates frequently did not demonstrate the proactive mindset, self-sufficiency, and ability to quickly assume ownership of responsibilities that the team is seeking.
• Insufficient Collaboration Focus: Several candidates lacked a clear understanding of working within highly collaborative, cross-functional environments and did not convey enthusiasm for an onsite team-oriented culture.

Ideal Candidate Profile

The ideal candidate is a proactive communications and training professional who can independently lead communication initiatives, manage podcast content and logistics, develop impactful training materials, and partner effectively with cross-functional teams. They should bring strong storytelling capabilities, exceptional communication skills, and a demonstrated ability to drive engagement and adoption across a large organization.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.