Communications Technician - Full Time

Valley Health System; United States; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health plan

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement match

Employee assistance

Job summary

Valley Health System in the United States is seeking a Communications Technician to manage answer and transfer calls for the general public and direct pages to physicians and VHS personnel. You will also enter schedules and update the Web on-call calendar for physician practices and departments.

The role emphasizes maintaining a safe, clean work environment and upholding Valley Health values through clear communication and customer service.

Qualifications

• High school diploma or equivalent required.
• Customer service and communication skills are essential.
• Ability to multitask and handle multiple calls efficiently.

Responsibilities

• Answer and transfer calls for the general public.
• Pages physicians and VHS personnel as needed.
• Enter schedules and update Web on-call for physician practices and departments.

Skills

Customer service

Communication skills

Typing 40-50 wpm

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

About Valley Health

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Job Information

Department: VH CORP COMMUNICATIONS - 108341
Worker Sub Type: Regular
Work Shift: First Shift (United States of America)
Pay Range: $18.59 - $24.16

Job Description

The Communications Technician accurately handles answer/ transfer calls for the general public, communicates directions to different facilities for general public, pages physicians/ VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values.

Education

High school diploma or equivalency required

Experience

Former hospital department/call center operator or physician office experience preferred

Qualifications

• Customer service oriented and excellent communication skills required
• Proficiency in computer and typing skills (40-50 wpm) required
• Working knowledge of Microsoft Word and Outlook required
• Ability to respond to multiple demands and use analytical

Duties & Responsibilities

FLSA Classification: Non-exempt

Physical Demands: 6 A Customer Service

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.

In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.