Communications Technician

Telesat; Mount Jackson (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Telesat is looking for a Communications Technician to provide technical and administrative support at the Mount Jackson Teleport. This role involves performing maintenance on communication equipment while ensuring reliability and service delivery.

The ideal candidate should have a Diploma in Electronics/Telecommunications and experience in networking and RF systems. The position requires a valid driver’s license and the ability to work independently. Frequent travel may be required.

Qualifications

• 3+ years of experience in electronics or telecommunications.
• Understanding of TCP/IP and LAN/WAN networks.
• Familiarity with routing protocols and VPN technology.
• Valid driver's license is required.

Responsibilities

• Perform maintenance on equipment including Internet data and VOIP.
• Ensure operational efficiency of Antenna systems and HVAC.
• Participate in installation and commissioning of services.
• Complete documentation for maintenance tasks.

Skills

Troubleshooting skills

Customer service skills

Knowledge of RF equipment

Familiarity with telecommunications test equipment

Understanding of Network fundamentals

Ability to work independently

Education

3-year Electronics/Telecommunications Technologist Diploma

Tools

Microsoft operating systems

Unix based systems

Networking hardware

Job description

The Communications Technician is responsible for delivering technical and administrative support for the daily operation and maintenance of the Mount Jackson Teleport and Middletown earth station. This role ensures reliable service delivery, system performance, and minimal service disruption, while maintaining high standards of customer support and operational efficiency.

Resource is required to be onsite five (5) days per week.

Main Responsibilities

• Perform corrective and preventative maintenance on a variety of equipment including; Internet data, VOIP, digital audio and video baseband equipment.
• Perform corrective and preventative maintenance on networking hardware, such as routers, switches, and firewalls.
• Thorough understanding of complex data networks and backhaul configurations.
• Perform preventative and corrective maintenance to IF and RF hardware such as up/down converters, traveling wave tube amplifiers (TWTA), LNA and modems.
• Participate in the installation and commissioning of new and expansion services with engineering personnel, demonstrating thorough understanding of the systems.
• Complete pertinent documentation associated with maintenance and/or installation tasks.
• Responsible for the operations and maintenance of Antenna systems, Power, HVAC, and supervisory and control systems.
• Provide TT&C support on multiple system configurations.
• Have the ability to work directly with Telesat customers and/or third-party contractors.
• Ability to work in a team environment and independently with minimal supervision.

Education & Experience Required

• 3-year Electronics/Telecommunications Technologist Diploma, or the equivalent.
• Understanding of Network fundamentals such as TCP/IP and LAN/WAN.
• Familiarity with complex IP networks, routing protocols and VPN technology.
• Familiar with various types of telecommunications test equipment.
• Ability to demonstrate solid troubleshooting skills and prioritize the resolution of events.
• Knowledge of Microsoft and Unix based operating systems, applications and tools.
• Familiarity with Radio Frequency (RF) equipment and systems.
• Must have strong interpersonal and customer service skills; Cable building.
• Basic Fiber knowledge.

Working Conditions

• The Mount Jackson Teleport operates Monday through Friday 0800-1600. On-call coverage, and the ability to work in an unsupervised environment is a requirement of this position.
• Must have a valid driver’s license.
• Background check.
• Frequent travel is required in this role.