Communications Supervisor

Join CAL FIRE; Sacramento, Northern (CA, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

CAL FIRE seeks a supervisory-level communications lead responsible for planning, organizing, and directing a team of communications personnel. The role includes ensuring effective operation of radio/telecommunication systems, CAD usage, and dispatch procedures, with a focus on training and performance management.

The position requires coordinating training, scheduling, and selection of staff, while maintaining reliability for 24-hour operations and dispatch duties.

Qualifications

• Supervisory level; plan, organize, and assign work to a group of communications personnel.
• Provide training for communications personnel in the operation of radio receivers, transmitters, teletypewriters, CAD, and radio procedures.
• Assist employees in learning radio transmission codes, local geography, and departmental rules and regulations.
• Prepare employees’ work schedules; review and evaluate performance.
• Participate in selection of new communications personnel; perform routine staff work and difficult dispatch duties.

Responsibilities

• Plan, organize, and assign work to a group of communications personnel.
• Provide training for communications personnel in the operation of radio/telephone receivers, transmitters, teletypewriters and associated equipment, CAD, and radio procedures.
• Assist employees in learning radio transmission codes, local geography, departmental rules and regulations.
• Prepare employees’ work schedules.
• Review and evaluate employees’ work performance.
• Participate in the selection of new communications personnel.
• Perform routine staff work and the most difficult dispatch duties.
• Maintain regular attendance; willingness to work Saturdays, Sundays, holidays, and night shifts.
• Maintain a clear radio voice, emotional stability, and good hearing.
• Sustain a satisfactory record as a law-abiding citizen.

Job description

This is the supervisory level in the series. Under general direction, incumbents typically plan, organize, and assign work to a group of communications personnel and may assist with the 24-hour operation of a communications center. Typical duties include: providing for and conducting training for communications personnel in the operation of radio/telephone receivers, transmitters, teletypewriters and associated equipment, teleprinters, computer aided dispatching, and departmental radio procedures; working with and assisting employees in learning radio transmission codes, local geography, departmental rules and regulations, and allied material; preparing employees’ work schedules; reviewing and evaluating employees’ work performance; participating in the selection of new communications personnel; and performing routine staff work and the most difficult dispatch duties.

Consistently report to work with a minimum of absences; willingness to work on Saturdays, Sundays and holidays at odd or irregular hours and night shifts; voice well-modulated for radio transmission and clear enunciation; emotional stability; hearing necessary to perform the duties of the position; and a satisfactory record as a law-abiding citizen.

For information regarding position location(s), please refer to the Eligible List Information section.