Communications Supervisor

City of Campbell; Campbell (CA); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

The City of Campbell is seeking a Communications Supervisor to manage the Communications Bureau within the Police Department. Responsibilities include supervising staff, coordinating schedules, managing equipment, and enforcing policies for the communications center.

Minimal education is a high school diploma with desirable college coursework in business or public administration. Four years of dispatch experience plus supervisory experience is preferred.

Formación

• Four years of progressively responsible public safety communications dispatch experience, plus at least one year of supervisory experience preferred.
• Equivalent to graduation from high school; college level coursework in Business/Public Administration desirable.

Responsabilidades

• Supervises, directs, schedules, coordinates and evaluates Communications Bureau employees.
• Maintains inventory and arranges maintenance of communications equipment.
• Develops, implements and enforces communications center policies, procedures and regulations.
• Assists in development and maintenance of City wide telecommunications systems and departmental computer systems.
• Prepares annual budget and monitors expenditures; authorizes bills for payment.
• Fills in as a Communications Dispatcher as required.
• May be required to work irregular hours, including weekends and holidays, and be on call.

Conocimientos

Supervision

Communication

Policy implementation

Educación

High school diploma

Relevant college coursework desirable

Descripción del empleo

The Campbell Police Department is recruiting for their next Communications Supervisor!

Under direction, this position supervises, directs, and participates in the activities of the Communications Bureau within the Services Division of the Police Department. This classification manages/supervises the Police and City communications center. Typical duties will include, but are not limited to:

• Supervises, directs, schedules, coordinates and evaluates Communications Bureau employees;
• Maintains the inventory and arranges for maintenance of all communications equipment assigned to the user departments;
• Researches, prepares and recommends revisions to policies and procedures pertaining to areas of assigned responsibility;
• Develops, implements and enforces communications center policies, procedures and regulations;
• Assists in development, implementation and maintenance of City wide telecommunications system and departmental computer systems;
• Integrates new technology into existing systems;
• Assists in the preparation of the annual budget and monitors expenditures;
• Authorizes bills for payment;
• Prepares a variety of periodic and special reports;
• Identifies subordinates' training needs;
• Fills in as a Communications Dispatcher as required;
• May be required to work irregular hours, including weekends and holidays, and be on call; and
• Does related work as required.

Education and Experience:

• Equivalent to graduation from high school.
  • College level course work in Business or Public Administration or Administration of Justice is desirable.
• Four years of progressively responsible public safety communications dispatch experience, plus at least one year of supervisory experience in communications preferred.

Knowledge of:

• Basic operation of law enforcement communications functions;
• Applicable FCC rules and regulations;
• Principles and practices of supervision, training and personnel management;
• Communications, telecommunications and data processing systems and equipment;
• Computer assisted dispatch systems;
• E911 and PSAP operations;
• Operation of police automated systems.

Ability to:

• Supervise and maintain an efficient, up to date communications system;
• Schedule, train, supervise and evaluate assigned personnel;
• Effectively use Police Department information systems;
• Think and act quickly in emergencies and judge people and solutions accurately;
• Communicate effectively both verbally and in writing;
• Establish and maintain positive and effective working relationships with City employees, the public and outside agency representatives;
• Exercise independent judgment and work with a minimum of supervision.

Possession of:

Valid California Driver's License.

Applications will be accepted through 5 p.m. on November 6, 2026. The most qualified applicants will be invited to an in-person oral panel interview, tentatively set for the week of November 30. The recruitment timeline is subject to change.

In compliance with the American with Disabilities Act, the City of Campbell will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Division.

The City of Campbell is an Equal Opportunity Employer