Communications Dispatcher, Entry-Level

City of South San Francisco; South San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefit package

CalPERS retirement plan

Social Security participation

Job summary

City of South San Francisco seeks an entry-level Communications Dispatcher for the SSFPD. The position handles routine and emergency calls, coordinates dispatch across police, fire, and public works, and maintains radio logs. A POST test certificate is required within 12 months.

This continuous recruitment aims to establish an eligible list for current and future vacancies and offers a competitive benefits package and CalPERS retirement plan.

Qualifications

• One year of work experience requiring maturity and responsibility involving some public contact.
• High school graduate or equivalent. Additional education in law enforcement; or communications experience in the military or public safety is desirable.
• Possession of a current POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher obtained within the 12 months immediately preceding application submission.

Responsibilities

• Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs.

Skills

Maturity & responsibility

Public contact

Decision making under pressure

Team player

Education

High school graduate or equivalent

Law enforcement education desirable

Job description

Applications are being accepted for the position of Communications Dispatcher – Entry-Level with the South San Francisco Police Department.

Please note: This job posting is for entry-level applicants and NOT for lateral-transfer, academy graduate or academy attendee applicants.

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for current and future vacancies.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department's philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community.

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue. The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts. The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents.

SSFPD Recruitment Video

THE POSITION:

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

Ideal Candidate

An ideal candidate has the ability to independently identify and act on issues that affect the communications center; demonstrates good decision-making skills under pressure; works well with a minimum of direct supervision; interprets and executes the organization's philosophy, policies, and procedures; and, is a team-player with a positive and enthusiastic work ethic.

QUALIFICATIONS

Experience

One year of work experience requiring maturity and responsibility involving some public contact.

Training

High school graduate or equivalent. Additional education in law enforcement; or communications experience in the military or public safety is desirable.

Licenses or Certificates

• Possession of a current POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher obtained within the 12 months immediately preceding application submission.

POST Entry-level Dispatcher Written Test Information

The POST Entry-level Dispatcher Selection Battery Test is administered by South Bay Regional Public Safety Consortium (SBRPSTC) and is designed to meet the Commission of Peace Officers Standards and Training (POST) requirements.

Website: http://www.theacademy.ca.gov/dispatch

SBRPSTC requires a non-refundable materials fee from applicants for taking the test. There are a limited number of seats for the examination dates listed at SBRPSTC. Register early before all seats are sold out. SBRPSTC does not accept walk-ins for this test.

Special Instructions

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. SSF Background Check
2. Police Department Background Check
3. Pre-Employment Medical Examinationand Drug Screen

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.

Candidates requesting veteran’s preference must provide a copy of U.S. Government DD Form 214 "Certificate of Release or Discharge from Active Duty" as an attachment to their CalOpps application.

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin. It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment. The City of South San Francisco is an Equal Opportunity Employer (EOE).