Communications Specialist Trainee

Storey, County of (NV); Nevada (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Storey County is seeking a trainee Communications Specialist I to learn and perform the full range of emergency communications duties under supervision. You will receive and route calls for police, fire, EMS, and other services, progressing to a full Communications Specialist I within 12 months with required ICS certifications and background checks.

The role requires a high school diploma or equivalent and may prefer prior office experience with computers.

Qualifications

• High school diploma or equivalent required.
• Experience in office settings with computers preferred.
• Licensure/certifications to be obtained within first year of employment.

Responsibilities

• Receive, route, relay, and dispatch calls for emergency and non-emergency services.
• Learn and perform duties under supervision to progress to Communications Specialist I.
• Meet training and certification requirements (ICS 100/200/700/800) within one year.
• Possess Nevada Class C Driver License and pass background checks.

Skills

Data entry

Telephone switchboard

Computer proficiency

Education

High school diploma or equivalent

Job description

Under supervision of the Dispatch Manager or his/her designee, learns through practice and study, and performs a variety of duties involved in the operation of the Emergency Services Systems and various communication devices to receive, route, relay, and dispatch calls for emergency and non-emergency police, fire, emergency medical, emergency management, and other services.This is a trainee level and closely supervised position in the Communications series. The incumbent is expected to learn the full range of duties and procedures of the communications function, meet the necessary education and/or certifications for the Communications Specialist I classification, and be reclassified to Communications Specialist I within 12 months of successful employment.

• Any combination of training, education, and experience that would provide the required knowledge and abilities. A typical way to gain the required knowledge and ability is:
  • High school diploma or equivalent education; and
  • At least two years of progressively responsible office experience which involved the use of computers, data entry, and/or telephone/radio switchboard work.
  • A combination of experience and education necessary to fulfill the duties and responsibilities of the position.
• Experience in police, fire, EMS, or other emergency functions and procedures may be preferred.
• Must obtain within the first year of employment the following certificates of completion: Incident Command System (ICS) Level 100, 200, 700, and 800.
• Ability to successfully pass a background investigation to qualify for and maintain certification to operate NCIC, NCJIS, and related computers. Required certification must be maintained and current throughout duration of employment.
• The incumbent must complete the requisite training and certifications to advance to Communications Specialist I within a period of one (1) year in order to maintain employment.
• At the end of the successful trainee program and successfully completing all position requirements, the employee will be reclassified to Communications Specialist I.
• Military experience applicable to the duties of this position may be preferred.
• Must pass a criminal background investigation.
• Must possess and maintain a valid Nevada Class C Driver License.

For more information on this position, please see the Job Specification at https://www.governmentjobs.com/careers/storeycounty/classspecs.

Storey County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens, thereby encouraging persons from all backgrounds and experiences to apply for employment.

Storey County will recruit, hire, train and promote into all job levels without regard to race, religion or belief, gender, marital status or domestic partnership, familial status, national origin, age, mental or physical disability, pregnancy, sexual orientation, gender expression or identity, genetic information (GINA), veteran status, political affiliation, membership in an employee association or union or any other protected class under applicable federal or state law.