Communications Specialist- 10980

Coloradocoalition; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Flexible spending accounts

Life insurance

403(b) retirement matching

Paid time off

Job summary

Colorado Coalition for the Homeless is seeking a communications professional to plan, write, edit, and design content for staff communications channels and centralized updates. You will collaborate with multiple departments to ensure consistent messaging and alignment with branding, while supporting executive and external communications efforts.

The role involves developing trauma‑informed messaging, analyzing engagement metrics, and coordinating both in‑person and virtual events to engage staff

Qualifications

• 4+ years of experience in communication, public relations, marketing, or related programs.
• Must communicate clearly through multiple mediums to diverse audiences.
• Experience in the non-profit or government sector is strongly preferred, especially in homelessness or healthcare.
• Experience coordinating workforce communication messaging in medium to large organizations.

Responsibilities

• Plan, write, edit, and design content for internal staff communications channels.
• Centralize and communicate organizational initiatives, program updates, and project status to staff and stakeholders.
• Collaborate across departments to deliver on organizational communication strategy with clear messaging.
• Align external communications with audiences via website and services like FindHelp and 211.
• Create trauma-informed and culturally appropriate messaging.
• Coordinate with Executive Office on organizational messaging and meetings.
• Collect, analyze, and report monthly engagement metrics for leadership feedback.
• Plan and execute internal and external events, including grand openings and memorials, and support other events.
• Plan and execute virtual events and manage backend webinar tools (Zoom, Teams) and engagement tools.

Skills

Strong written communication

Interpersonal communication

Public relations

Content strategy

Stakeholder collaboration

Education

Bachelor’s degree in communications or related field

High School Diploma or GED

Tools

Microsoft Office 365

SharePoint

Microsoft Teams

Zoom

Constant Contact

Canva

Adobe Creative Suite

Job description

Mission

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at‑risk families, children, and individuals throughout Colorado.

The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

Philosophy of Service

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

Application Requirements

It is required to submit a cover letter with the resume for this position in order to be considered.

In order to ensure that our consumers receive the best possible care, the candidate chosen will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate’s submission of documents necessary for clearance. A start date will be scheduled once credentialing and privileging is complete.

Key Responsibilities

• Plan, write, edit, and design content for a variety of CCH staff communication channels such as the organizational newsletter, screensaver bulletins, managers’ and staff briefings, email messaging, flyers, etc., in alignment with mission and brand standards.
• Ensure organizational initiatives, program updates, and new and ongoing project updates are successfully communicated and centralized for employees and stakeholders.
• Work collaboratively across the organization, particularly with departments that share communication responsibility, to deliver on organizational communication strategy with clear, appropriate and consistent messaging using accessible communication channels.
• Align closely with external communication efforts to inform staff and external audiences about CCH programs and services through various channels (e.g., CCH website, 211, FindHelp, etc.).
• Create and distribute messaging by the Coalition that is trauma‑informed and culturally appropriate.
• Partner directly with the Executive Office on organizational communication, including planning organizational meetings, reviewing, and revising organizational messaging for staff audiences.
• Collect, analyze, and report monthly E&A metrics and synthesize results of organizational meetings for communication to staff and leadership to support feedback and engagement.
• Participate in the planning, development, and execution of internal and external in‑person events such as grand openings, groundbreakings, Lobby Day, and the Homeless Persons’ Memorial Vigil while providing support for other priority CCH events and anniversaries as capacity allows.
• Participate in planning, development, and execution of virtual events such as the Education Series, staff engagement sessions, and All‑Staff meetings, including backend webinar administration via Zoom and Microsoft Teams and design and implementation of engagement tools (e.g., Mentimeter, surveys, polls).
• Ensure timely and accurate use of organizational systems as required while maintaining complete up‑to‑date records and any future upgrades as directed.
• Perform other job duties as assigned.

Qualifications

• High School Diploma or GED equivalent.
• Preferred: Bachelor’s degree in communication or a similar discipline.
• At least 4 years of experience in communication, public relations, marketing, or related programs.
• Strong written communication experience.
• Experience in the non‑profit or government sector is strongly preferred, ideally in homelessness, healthcare, human or social services, affordable housing, public policy, or similar.
• Experience coordinating workforce communication messaging in medium to large organizations preferred.
• Must be able to communicate information clearly and effectively through multiple mediums to diverse audiences with varied reading levels.
• Demonstrated ability to use the full suite of Microsoft Office 365 including SharePoint, Microsoft Teams (including webinar functionality), Constant Contact, Zoom, Canva or Adobe, and general website platforms.
• Ability to present to, interact with, and advise executive leadership and other key stakeholders on communication strategies and best practices.
• Valid driver’s license required (waivable based on overall candidate experience and current needs of the business and/or role).

Physical and Accommodation Statement

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The employee will perform the job according to applicable laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Health insurance – HMO or PPO.
• Dental, vision insurance and flexible spending accounts for health care, dependent care and parking expenses.
• Basic life and AD&D insurance coverage; Employee Assistance Program.
• 403(b) retirement savings matching with dollar‑for‑dollar matching up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

The effective date for benefits will be the first of the month following your date of hire.

Equal Employment Opportunity Statement

The Colorado Coalition for the Homeless is committed to delivering services, making employment‑related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.