Communications Specialist

Association of Social Work Boards; Virginia; Hybrid; USD 55,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, life and disability保险

Job summary

The Association of Social Work Boards (ASWB) is seeking a Communications Specialist to support the Public Relations and Communications Strategy team. The role focuses on assisting with social media accounts, coordinating responses to general inquiries, and assisting with email marketing and website content.

This hybrid position prefers candidates who reside in Virginia, Washington, DC, or Maryland and can commute for in-person meetings at least two days a month.

Qualifications

• Associate's degree; bachelor's degree in communications, journalism, public relations, or a related field, or equivalent professional experience preferred.
• 1-3 years of experience in communications, event coordination, public relations, or a related role.
• Experience managing customer service correspondence and coordinating information across multiple departments.
• Strong organizational skills and attention to detail.
• Proofreading and editing competencies.
• Proficiency in Microsoft Office; familiarity with social media platforms, email marketing software, CMS, and design tools preferred.

Responsibilities

• Assist with the development and distribution of email marketing campaigns.
• Monitor performance of email marketing campaigns and create periodic reports.
• Monitor [e-mail] email account daily, responding to questions and routing emails to PRCS team members and other ASWB departments as appropriate.
• Assist with social media management and content posting under guidance of the Senior Manager.
• Coordinate with internal departments to support ASWB's customer service and communications goals.
• Provide proofreading and other support for departmental projects.
• Provide administrative support for PRCS team members as needed.

Skills

Strong written communication

Attention to detail

Organizational skills

Proofreading and editing

Microsoft Office

Interpersonal communication

Multitasking across departments

Education

Associate's degree

Bachelor's degree in communications/public relations/journalism or related field

Tools

Social media management software

Email marketing software

Web content management systems

Graphic design tools

Microsoft Office suite

Job description

The Association of Social Work Boards (ASWB) provides support and services to the social work regulatory community to advance safe, competent, and ethical practices to strengthen public protection.

The Public Relations and Communications Strategy team works to elevate the association's voice, build relationships with media outlets and industry partners, and position our leadership and members as trusted voices in the profession.

The Communications Specialist supports the Public Relations and Communications Strategy team in advancing the association's visibility and reputation. This role focuses on assisting with the management of social media accounts, coordinating responses to general email inquiries, and assisting with email marketing and website content.

THIS IS NOT A FULLY REMOTE POSITION. Because this is a hybrid position, preferred candidates will reside in Virginia, Washington, DC, and Maryland, and be able to commute to the office for in-person meetings and team activities a minimum of two days a month.

WHAT YOU WILL DO

Social Media

• Assist with and post content to ASWB's organic social media accounts under the direction of the Marketing and Content Strategy Senior Manager
• Monitor comments and direct messages to ASWB's social media accounts, coordinating responses with PRCS team members and representatives from other ASWB departments as appropriate
• Provide regular summaries of social media comments and messages to PRCS leadership and any related ASWB departments
• Monitor performance of social media accounts and create periodic reports
• Monitor ASWB's presence in media and social media and report to PRCS team members

Email Marketing and Inquiries

• Assist with the development and distribution of email marketing campaigns
• Monitor performance of email marketing campaigns and create periodic reports
• Monitor [e-mail] email account daily, responding to questions and routing emails to PRCS team members and other ASWB departments as appropriate

Website and Publications

• Assist with the maintenance, organization, and updating of ASWB website content
• Assist in the creation, cataloging, updating, and maintenance of ASWB digital publications
• Interface with other ASWB departments to develop social media content that enhances and supports ASWB's customer service
• Provide proofreading and other support for departmental projects
• Provide administrative support for PRCS team members as needed
• Assist with internal communications in coordination with other ASWB departments as needed

WHAT YOU WILL BRING

• Associate's degree; bachelor's degree in communications, journalism, public relations, or a related field, or equivalent professional experience preferred
• 1-3 years of experience in communications, event coordination, public relations, or a related role
• Experience managing customer service correspondence and coordinating information across multiple departments
• Strong organizational skills
• Strong written communication skills
• Attention to detail and quality assurance
• Proofreading and editing competencies
• Expert level skills in the Microsoft Office software suite
• Familiarity with social media platforms, social media management software, email marketing software, web content management systems, and graphic design tools preferred
• Willingness and ability to learn new computer software and adapt to department needs
• Comfort working across internal teams and with external vendors

Competitive Salary & Benefits Package

including medical, dental, life and disability insurance, PTO, paid parental leave, retirement, and more!

WORK ENVIRONMENT, TRAVEL AND EXPECTED WORK HOURS

ASWB operates a hybrid work model, offering flexibility between in-office and remote work. Typical business hours are 8:30 a.m. to 5:00 p.m.; however, ASWB emphasizes results-based productivity. Reliable high-speed internet is required for remote work. Occasional travel (up to several times per year) may be required to support association meetings or business needs.

ASWB is committed to a diverse and inclusive workplace culture that welcomes and appreciates all individuals regardless of race, gender, gender identity/expression, age, ethnicity, ability, sexual orientation, socioeconomic status, religious affiliation, or national origin and culture.

EEO STATEMENT

ASWB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This job description is intended to describe the general nature and level of work being performed by individuals in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. ASWB reserves the right to modify the scope of this position based on business needs, organizational changes, or other factors.