Communications Specialist

Golden Gate Regional Center; San Francisco (CA); Sur place; USD 76 000 - 91 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

403(b) retirement plan

Generous time off

Résumé du poste

Golden Gate Regional Center is seeking a Communications Specialist to support accessible, inclusive communications across GGRC's internal and external channels. The role will coordinate workflows, manage editorial calendars, and help build systems that enable clear, timely messaging across programs.

Based in San Francisco, this role requires travel to San Mateo, San Rafael, and occasional trips to Sacramento, with a focus on quality and consistency in all communications and a commitment to

Qualifications

• Master's degree preferred; BA in Communications, Marketing, or related field.
• 5-8+ years of experience in communications, public affairs, or a related field.
• Experience managing social media for similar organizations.
• Experience coordinating communications across teams or departments.
• Demonstrated experience supporting disability inclusion, accessibility, and respectful representation.

Responsabilités

• Coordinate and implement communications strategies aligned with GGRC priorities.
• Maintain communication planning tools, calendars, and coordination systems.
• Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment.
• Track deliverables, timelines, and dependencies across multiple projects.
• Ensure accessibility and inclusion standards across all communications (plain language, multilingual access).

Connaissances

Communication skills

Project coordination

Accessibility standards

Multilingual communication

Formation

Master's degree preferred

BA in Communications/Marketing/Related

Outils

Content Management Systems

Video/Visual storytelling tools

Description du poste

Communications Specialist

Starting Salary Range: $75,518 - $90,621

GGRC is looking to hire a Communications Specialist for our San Francisco Office, also open to our offices in San Mateo, and San Rafael, CA. The Communications Specialist for GGRC serves as a go-to resource for quality, accessibility, and inclusive communications across all of GGRC's internal and external channels. This role supports the implementation of communications strategies, manages workflows, and helps build and maintain the internal systems and practices that enable effective communication across the organization.

Working in partnership with GGRC leadership and program teams, the Communications Specialist focuses on project management, coordination, and execution of communications across departments. The role ensures that communications are clear, consistent, timely, and aligned, while keeping complex, multi-stakeholder projects on track.

At the center of this role is a commitment to accessible, inclusive, person-centered and disability-forward communication. The Communications Specialist helps ensure that all communications reflect dignity, clarity, and respect, and that accessibility is embedded as a standard across all of GGRC internal and external channels.

This position will require local travel within the Counties of San Francisco, San Mateo and Marin. Periodic travel to Sacramento and throughout the state. Access to reliable transportation permitting travel to and between many different locations throughout the day to perform the outlined responsibilities of the position.

Responsibilities

• Communications Coordination & Implementation
  • Implement communications strategies and tactics aligned with GGRC's mission and priorities
  • Maintain communication planning tools, calendars, and coordination systems
  • Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment
  • Track deliverables, timelines, and dependencies across multiple projects
  • Ensure that requests that come through the website contact and elsewhere are routed to the appropriate department
• Channel Management & Quality
  • Serve as a quality control lead across all communications, ensuring clarity, consistency, and alignment with established standards
  • Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate)
  • Manage and maintain communications channels, including website, social media, newsletters, and publications. Make sure information is accurate and current, especially on the website
  • Use analytics, feedback, and community input to spot gaps or inconsistencies and drive continuous improvement
  • Identify when to leverage external consultants or additional resources
• Communications Culture & Capacity Building
  • Implement an/or Support department teams in developing and delivering clear, consistent communications; maintain feedback loops that surface staff insights; and ensure materials are accurate, timely, and aligned with organizational priorities
  • Serve as a resource and partner to staff, helping them communicate clearly and effectively
  • Develop and maintain templates, tools, and guidance for consistent communications
  • Support trainings and coaching to strengthen staff and board communication skills at all levels of the organization
  • Reinforce best practices in accessible, inclusive, and respectful communication
  • Help build a culture of clarity, responsiveness, and accountability in communications
  • Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC's impact
  • Identify growth areas and bring in third party experts as needed to strengthen the team’s communications skills
• External Communications
  • Coordinate communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners
  • Support development and distribution of external communications (e.g., announcements, updates, press releases)
  • Ensure materials reflect dignity, clarity, and lived experience of the communities GGRC serves
  • Coordinate media inquiries, public statements, and outreach logistics as needed
  • Coordinate communications for events, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences
• Issues Response & Leadership Support
  • Support coordination of communications for time-sensitive or high-visibility issues
  • Draft and refine messaging, talking points, and materials for leadership as needed
  • Help track external developments (policy, media, community context) and flag implications
  • Coordinate internal workflows to ensure timely and consistent responses
  • Support preparation of leadership and board-facing materials
  • Support special event planning and implementation as needed
• What Success Looks like
  • Communications projects are well-coordinated, on time, and aligned across teams
  • Significant communications have been approved by appropriate leadership staff
  • Staff have clear tools and guidance to communicate effectively
  • Communications are consistently high-quality, accessible, and inclusive
  • Content workflows run smoothly, reducing last-minute requests and confusion
  • Leadership and staff are supported with clear, timely communications materials
  • The organization communicates with clarity and credibility across channels

Education/Experience

• Master's degree preferred. Require BA (Communication, marketing, Business, literature, or related
• 5-8+ years of experience in communications, public affairs, or a related field
• Experience managing social media for similar organizations
• Experience coordinating communications across teams or departments
• Demonstrated experience supporting disability inclusion, accessibility, and respectful representation

Preferred:

• Experience in disability services, healthcare, statewide government or regulatory agencies
• Familiarity with legislative and public policy processes
• Experience working in multi-stakeholder or highly regulated environments
• Experience with content management systems and video/visual storytelling tools Multilingual skills (e.g., Spanish, Chinese, Tagalog)

What are the benefits to working with GGRC?

We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage

10% employer contribution to a 403(b) retirement account to help you save for the future!

GENEROUS TIME OFF BENEFITS!!!

No really, we mean generous:

13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education

What makes GGRC so special?

GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.

GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).

Golden Gate Regional Center is an Equal Opportunity Employer