Communications Senior Manager, Corporate & Product (Enterprise)

Socket.dev; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Scale is seeking an Communications Manager, Corporate and Product, to shape how we present enterprise AI work across narratives, launches, partnerships, and executive visibility.

You will translate complex AI deployments into clear business narratives, develop media strategies, and coordinate with partner communications to align messaging. The role reports to the Head of Corporate & Product Communications and requires strong writing and media relations skills.

Qualifications

• 7+ years of experience in technology communications, product communications, or enterprise-focused PR.
• Ability to distill complex business and technical concepts into clear narratives.
• Experience supporting enterprise product or platform communications strongly preferred.
• Proven success in media relations across traditional and emerging formats.
• Excellent writing and editing skills across documents, posts, and executive materials.
• Highly organized with ability to manage multiple projects in fast-paced environments.
• Comfortable working with product leaders, customers, and senior executives.
• Genuine enthusiasm for enterprise AI adoption and its business impact.

Responsibilities

• Support corporate and product communications initiatives focused on Scale's enterprise business, including customer and partnership announcements, product launches, and executive visibility.
• Translate complex enterprise AI deployments into clear narratives for business and industry audiences.
• Develop media strategies, storylines, and press materials such as case studies, Q&As, and briefing documents.
• Collaborate with enterprise product managers and go-to-market leaders to accurately represent their work externally.
• Coordinate with partner organizations' communications teams to align messaging on joint announcements.
• Build relationships with reporters and influencers across business and enterprise tech media.
• Work with legal, policy, marketing, and social teams to ensure consistent messaging.
• Contribute to multi-channel campaigns to elevate Scale's credibility and leadership.
• Monitor media coverage and industry conversations to identify leadership or clarification opportunities.
• Prepare executives for interviews, conferences, briefings, and speaking engagements.
• Track performance against goals and refine strategies based on impact.

Skills

Technology communications

Enterprise PR

Media relations

Writing & editing

Project management

Stakeholder collaboration

Enterprise AI awareness

Job description

Scale's mission is to develop reliable AI systems for the world's most important decisions. We provide the high-quality data that powers the world's AI models, and we help enterprises and governments build, deploy, and oversee AI applications that create real impact.

As Communications Manager, Corporate and Product, you will help shape how Scale shows up when it comes to our work building enterprise AI, spanning company narrative, product launches, partner communications, media presence, and executive visibility. This role is centered on translating complex enterprise AI deployments and partnerships into clear, compelling narratives that resonate with business and vertical industry audiences. A core focus of the role is pitching and positioning Scale's enterprise wins, product launches, and customer partnerships, including how organizations across industries are using Scale's Generative AI Platform to build, deploy, and oversee AI applications that create real impact. You will also work closely with communications counterparts at partner companies to align messaging and coordinate joint announcements.

You will help tell the story of how Scale's enterprise business powers mission-critical AI programs for the world's most consequential organizations, from Fortune 500 companies to leaders across every major industry. In this role, you will partner closely with enterprise product leaders and go-to-market teams, as well as teams across communications, social, and marketing. You will play a key role in strengthening Scale's reputation with enterprise customers, industry analysts, and the broader technology ecosystem. This position reports directly to the Head of Corporate & Product Communications.

You Will

• Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning.
• Help translate complex enterprise AI deployments and business outcomes into narratives that resonate with business and vertical industry audiences.
• Identify opportunities to position Scale as a trusted enterprise AI partner by developing media strategies, storylines, and press materials such as customer case studies, Q&As, briefing documents, and product announcements.
• Partner closely with enterprise product managers and go-to-market leaders to deeply understand their work and accurately represent it externally.
• Work closely with communications teams at partner organizations to coordinate joint announcements and ensure aligned messaging.
• Build and maintain relationships with reporters and influencers across business and enterprise technology media.
• Collaborate with legal, policy, marketing, and social teams to ensure messaging is accurate, consistent, and aligned across channels.
• Contribute to the planning and execution of multi-channel communications campaigns that elevate Scale's enterprise credibility and product leadership.
• Monitor media coverage and industry conversations to identify opportunities for Scale to lead, respond, or clarify.
• Help prepare executives for interviews, conferences, briefings, and speaking opportunities.
• Track performance against communications goals and refine strategies based on impact and feedback.

Ideally you'd have:

• 7+ years of experience in technology communications, product communications, or enterprise-focused PR (in-house or agency).
• Strong understanding of enterprise technology, AI, or B2B software, with the ability to distill complex business and technical concepts into clear, simple stories.
• Experience supporting enterprise product or platform communications strongly preferred.
• Demonstrated success in media relations, including securing coverage for enterprise and business-driven stories across traditional and emerging formats.
• Excellent writing and editing skills across formats, including narrative documents, announcement blog posts, and executive briefing materials.
• Highly organized, with the ability to manage multiple complex projects in a fast-paced environment.
• Comfortable working closely with product leaders, customers, and senior executives.
• Genuine enthusiasm for enterprise AI adoption and the role it plays in transforming business.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval.