Communications Representative - Hybrid

Surgery Partners; Nashville (TN); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

HSA with employer contribution

Life Insurance

PTO

401(k) retirement plan with company-m图

Job summary

Surgery Partners is seeking a skilled communications professional to join our corporate team in Brentwood, TN, with hybrid work and on-site presence Monday through Wednesday. You will craft enterprise communications, lead leadership messaging, and ensure consistency with our brand across channels.

The role requires translating complex information into clear narratives, managing multiple campaigns, and coordinating with operations, clinical leadership, HR, and legal to meet deadlines and drive

Qualifications

• High School diploma or equivalent. Bachelor degree preferred.
• Minimum of 3 years of experience in communications or related field.
• Healthcare or regulated industry experience preferred.
• Experience supporting executive communications preferred.
• Familiarity with governance and approval workflows preferred.

Responsibilities

• Develop and distribute enterprise communications, including emails, leadership messages, and updates.
• Translate complex information into clear, audience-appropriate narratives.
• Ensure communications align with voice, tone, and brand standards.
• Drive execution of enterprise communications initiatives and campaigns across channels.
• Manage intake, prioritization, and workflow across multiple projects.
• Oversee editorial calendars and track deliverables to meet deadlines.
• Coordinate with operations, clinical leadership, HR, and legal.
• Enforce processes, standards, and approval workflows.
• Track volume, timing, and engagement metrics; identify opportunities to improve efficiency.
• Support development of communications processes and templates.

Skills

Strong written communication

Stakeholder management

Project management

Editorial calendars

Messaging strategy

Education

High School diploma or equivalent

Bachelor degree preferred

Tools

Microsoft Office

Teams

PowerPoint

Excel

Job description

This is a hybrid position based at our corporate office located in Brentwood, TN, with on-site work required Monday through Wednesday.

DUTIES AND RESPONSIBILITIES

Content Development & Execution

• Develop and distribute enterprise communications, including company-wide emails, leadership messages, and operational updates.
• Translate complex or technical information into clear, concise, audience-appropriate narratives.
• Ensure communications align with company voice, tone, and brand standards.

Enterprise Communications Support

• Drive execution of enterprise communications initiatives and campaigns.
• Deliver timely and effective communications distribution multiple channels.

Project Coordination

• Manage communications intake, prioritization, and workflow across multiple projects.
• Oversee editorial calendars and track deliverables to ensure deadlines are met.
• Coordinate with cross-functional partners including operations, clinical leadership, human resources, and legal.

Governance

• Enforce communications processes, standards, and approval workflows.
• Review communications for accuracy, clarity, and risk mitigation.

Measurement & Insights

• Track communications volume, timing, and engagement metrics.
• Identify trends and opportunities to improve efficiency and effectiveness.
• Support reporting on communications performance and operational metrics.

Process Improvement & Special Projects

• Identify opportunities to improve communications workflows and scalability.
• Support development and documentation of communications processes and templates.
• Assist with research, briefing materials, and special projects as needed.

Qualifications

EDUCATION

• High School diploma or equivalent. Bachelor degree preferred.

EXPERIENCE

• Minimum of 3 years of experience in communications, public relations, corporate communications, or related field.
• Experience in healthcare, multi-site organizations, or regulated industries, preferred.
• Experience supporting internal or enterprise communications in complex organizations, preferred.
• Familiarity with communications governance, approval workflows, or process management, preferred.
• Experience supporting executive or leadership communications, preferred.

LICENSE(S)/CERTIFICATION(S)

• N/A

KNOWLEDGE/SKILLS/ABILITIES

• Strong written and verbal communication skills with exceptional attention to detail.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Ability to translate complex information into clear, actionable messaging.
• Strong organizational and stakeholder management skills.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams).

CORE COMPETENCIES

• Stakeholder Collaboration
• Attention to Detail
• Project Management
• Strategic Communication Alignment

Working Conditions

PHYSICAL REQUIREMENTS

• Talk / Hear
• See
• Stand
• Sit
• Repetitive Use of Hands

Hazards and Atmospheric Conditions

• Conditions
• Normal Office Surroundings

Agility

• Resourcefulness: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Manages Uncertainty: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.

Bias to Action

• Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
• Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.

Customer Focus

• Identifying with Customers: Understanding who the external and internal customers are and what they value.

Managing Complexity

• Essence: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.

Manages Conflict

Can hammer out tough agreements and settle disputes equitably.

Stays positive, constructive, and respectful, even in disagreements or conflicts.

Disclaimer

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

ENVIRONMENTAL/WORKING CONDITIONS:

Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.