Communications Representative

Novra Corp; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

Novra Corp is seeking an enthusiastic Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This role is ideal for someone who enjoys connecting with people and representing a company professionally.

You will communicate product and service information, assist with campaigns, and help maintain positive relationships with customers and the community, while participating in ongoing training.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, approachable, and professional demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Comfortable interacting with customers and the public.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Experience in communications, customer service, retail, hospitality, promotions, or sales is a plus but not required.

Responsibilities

• Communicate product and service information to customers.
• Assist with customer and community communication initiatives.
• Identify customer needs and provide helpful information or solutions.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Build and maintain positive professional relationships.
• Support lead generation and customer acquisition activities.
• Follow up with prospective customers and existing customers when appropriate.
• Assist with preparing promotional and communication materials.
• Maintain organized records of customer interactions and outreach activities.
• Communicate customer feedback to appropriate team members.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Relationship-building

Customer interaction

Organizational skills

Time management

Reliability

Adaptability

Education

High school diploma

Job description

About Us

Novra Corpwas founded with a simple vision: to provide businesses with modernmarketing support that is both strategic and practical. In a landscapewhere attention is limited and competition is constant, we help brandscommunicate more clearly, present themselves more effectively, and growwith intention

Job Summary

We are seeking an enthusiastic Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This position is ideal for someone who enjoys connecting with people, communicating product and service information, and representing a company in a professional and positive manner.

Responsibilities

• Communicate product and service information to customers and prospective customers.
• Assist with customer and community communication initiatives.
• Identify customer needs and provide helpful information or solutions.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Build and maintain positive professional relationships.
• Support lead generation and customer acquisition activities.
• Follow up with prospective customers and existing customers when appropriate.
• Assist with preparing promotional and communication materials.
• Maintain organized records of customer interactions and outreach activities.
• Communicate customer feedback to appropriate team members.
• Represent the company professionally during customer interactions.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, approachable, and professional demeanor.
• Positive attitude and eagerness to learn.
• Strong relationship-building abilities.
• Comfortable interacting with customers and the public.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, retail, hospitality, promotions, or sales experience is a plus but not required.