Communications & Public Engagement Manager

City-of-Keller,-Tx; Keller (TX); On-site; USD 69,000 - 84,000; Full time

Job summary

City of Keller is seeking a Communications & Public Engagement Manager to lead content strategy across PR, digital media, and social channels. You will coordinate messages with city officials and staff, ensuring transparent and timely information for diverse audiences.

The role requires a Bachelor's in a communications-related field and 5–7 years in public relations or government communications, with strong writing and presentation skills.

Qualifications

• Bachelor's degree in Communications or related field and 5–7 years of public relations/communications experience.
• Experience in Public Relations, Corporate Communications or related field.
• Strong written and verbal communication skills.
• Local government experience preferred.

Responsibilities

• Develop, coordinate, and evaluate content for broad audiences via PR, branding, media and digital channels.
• Liaise with elected officials, City staff and customers to maintain transparency and engagement.
• Create and coordinate communication content and campaigns for initiatives.
• Provide CMS training and content development for the City website and social media.
• Prepare presentations, speeches, press releases, and city communications materials.

Skills

Public relations

Strategic communications

Content creation

Social media

Media relations

Campaign planning

Education

Bachelor's degree in Communications

Bachelor's degree in Public Administration

Bachelor's degree in Journalism

Bachelor's degree in Marketing

Bachelor's degree in Public Relations

Tools

CMS

Microsoft Office

Adobe Creative Suite

Canva

InDesign

Photoshop

Excel

Word

PowerPoint

Website development

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Communications & Public Engagement Manager

Full Time Keller, TX, US

Salary: $76,550.00 Annually

Work Schedule - Monday - Thursday, 7:30 a.m. - 5:30 p.m.

Position Function- Under the direction of the Director of the City Manager or designee, performs assigned duties necessary to develop, coordinate, and evaluate content for dissemination to a broad range of audiences through various communication tools, including public relations, branding, media relations, digital media, social media and other engagement activities. Responsible to create, evaluate and coordinate assigned communication content; liaise with elected officials, City staff, and customers to maintain continuity, transparency, and engagement; and facilitate timely and accurate information to internal and external audiences.

Essential Duties % of Performance

Performs assigned duties necessary to develop, coordinate, and evaluate content for dissemination to a broad range of audiences through various communication tools, including public relations, branding, media relations, digital media, social media and other engagement activities. Responsible to create, evaluate and coordinate assigned communication content; liaise with elected officials, City staff, and customers to maintain continuity, transparency, and engagement; and facilitate timely and accurate information to internal and external audiences.

Performs assigned duties necessary to develop, coordinate, and evaluate content for dissemination to a broad range of audiences through various communication tools, including public relations, branding, media relations, digital media, social media and other engagement activities. Responsible to create, evaluate and coordinate assigned communication content; liaise with elected officials, City staff, and customers to maintain continuity, transparency, and engagement; and facilitate timely and accurate information to internal and external audiences. 60%

Performs assigned duties necessary to initiate communication and strategies to promote community initiatives, events, and special projects, which include but are not limited to: create, design and distribute marketing materials; maintain and serve as administrator and content editor for City website and City social media; develop presentations, speeches, and/or press releases, as directed. 20%

Provides technical staff assistance to City staff through the provision of training on the Content Management System for City website and developing "content". Responsible for the development, implementation, and training in the use of public communications and/or public relations policies and procedures. 10%

Responsible to research, identify, analyze and recommend communication trends, strategies and methods; track, evaluate and report on statistics; and coordinate and assist with various City projects, such as award applications, citizen committees and academies, community outreach initiatives, etc. 5%

Performs additional duties as assigned. 5%

Total: 100%

Physical Demand Frequency

Balancing O

Bending R

Carrying O

Climbing N Legend

Crawling N

Crouching R C - Continuous

Fine Dexterity C

Foot Controls O F - Frequently

Handling O

Hearing C O - Occasionally

Kneeling N

Lifting O R - Rarely

Pushing/Pulling O

Reaching O N - Never

Standing O

Sitting F

Stooping O

Twisting O

Vision C

Walking F

Physical Demand Descriptions

(The following descriptions are provided as an example of potential physical and/or sensory activities and does not address the potential for reasonable accommodation; it is intended as general examples of possible physical/sensory demands that might occur during the performance of the position functions/duties, and are not intended to be all inclusive.)

Bending/Climbing/Balancing - picking up supplies, files and file boxes, stairs, walking, standing, filing, drill exercises, etc.

Carrying/Lifting - up to 25 lbs, files, filing, office supplies, books, periodicals, work aids, etc.

Fine Dexterity - telephone, keyboard, calculator, computer, writing, typing, software usage, etc.

Foot Controls - driving, stairs, walking to and from work site and meetings, etc.

Hearing - customer assistance, telephone, and meetings.

Pushing/Pulling/Reaching/Stooping/Twisting - supplies, files, file boxes, retrieving, etc.

Standing - making presentations, drill exercises, etc.

Sitting - desk work, meetings, driving, etc.

Vision - computer, social media, mobile devices, desk work, driving, contracts, agreements, etc.

Walking - around office, to and from buildings, assisting customers, at meetings, presentations, etc.

Machines, Tools, Equipment and/or Work Aids

(The following list is intended to provide examples of possible machines, equipment, tools and/or work aids that might be needed to perform position functions/duties and should not to be construed as a comprehensive or complete catalog. This list does not include and does not supersede any requirements with respect to safety or protective equipment, uniforms, apparel, gear or apparatuses required for the performance of any duties described herein.)

Duties are generally performed in an office environment. Participation in outdoor events and/or venues could cause possible exposure to dust, mold, and allergens; noise; inclement weather; and electrical hazards.

Requirements/Knowledge/Skills/Abilities

Required knowledge and experience normally obtained through the completion of an advanced education from an accredited educational institution of higher learning resulting in a Bachelor's Degree in Communication, Public Administration, Journalism, Marketing, Public Relations or related field, and five (5) to seven (7) years of work related experience in Public Relations, Corporate Communications or related field is required.

Local government and/or Public Relations experience is preferred.

Must possess excellent oral, Public Relations and written communication skills, including mastery of English usage, grammar, spelling, punctuation and vocabulary.

Work requires the ability to read letters, memos, contracts, professional and industry literature, spreadsheets and other job related analysis.

Work requires the ability to understand and develop computer models for cost analysis and compose financial and budgetary reports.

Work requires substantial independent judgment and decision-making.

Work is widely varied, involving analyzing and evaluating many complex and significant variables.

Competent in the use of Microsoft Word, Excel, Power Point and Publisher software, Adobe Acrobat and Adobe Creative Suite, as well as software for graphic design, brochure development and other marketing materials (e.g. InDesign, Photoshop, Canva, etc.)

Competent in website development, including the use of Content Management System software.

Ability to research, compile and analyze data, and present findings to management in an acceptable format.

Ability to monitor and assess operations, workload, projects, and team performance.

Ability to establish and maintain effective working and professional relationships with City and other public employees, public officials, contractors, consultants, vendors, media, and the general public.

Ability to work after hours, meet deadlines, work under high demands, short time constraints, and the pressure of a fast paced work environment, meeting established timelines/deadlines and multi-task effectively.

Ability to remain up-to-date on Federal, State, and City regulations, best practices and policies affecting division and job related activities.

Must exhibit attention to detail, accuracy, and safety.

Must possess a valid Texas Class C driver license.

Must pass all post offer pre-employment processes and/or procedures, to include but not limited to Drug Screen, Physical Examination, and applicable Background Checks.