Communications & Outreach Specialist - Growth & Training

Alphabe Insight Inc; Atlanta (GA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Paid training

Supportive team environment

Hands-on communication and customereng

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Entertainment Travel Associates is seeking a Communications Assistant to support customer outreach, promotional activities, and professional communication initiatives. This role suits someone who enjoys meeting people and representing the company professionally.

You will engage with customers at events, help with lead generation, and maintain records while growing in a collaborative team that values training and career development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person.
• Strong presentation and relationship-building abilities.
• Positive attitude and willingness to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, sales, marketing, retail, hospitality, promotions, or events is a plus but not required.

Responsibilities

• Communicate with customers and prospective customers in a friendly and professional manner.
• Assist with customer outreach and engagement activities.
• Engage with customers during promotional events and community activities.
• Present products and services clearly and confidently.
• Identify customer needs and provide appropriate information.
• Support lead generation and customer acquisition initiatives.
• Build positive relationships with customers and community members.
• Follow up with prospective customers when appropriate.
• Assist with promotional materials, presentations, and outreach activities.
• Maintain accurate records of customer interactions and communications.
• Communicate customer feedback to appropriate team members.
• Collaborate with team members to achieve communication and business objectives.
• Participate in ongoing training and professional development.

Skills

Verbal skills

Interpersonal skills

Public speaking

Customer engagement

Education

High school diploma

Job description

Entertainment Travel Associates is seeking a Communications Assistant to support customer outreach, promotional activities, and professional communication initiatives. This role suits someone who enjoys meeting people and representing the company professionally.

You will engage with customers at events, help with lead generation, and maintain records while growing in a collaborative team that values training and career development.