Communications Operator

NoogaFinder; Chattanooga (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Memorial Hospital - Chattanooga is seeking a Communications Operator to support routine and after-hours communications across hospital departments. You will manage phone lines, draft messages, and route calls to physicians, departments, and care teams while maintaining patient privacy and accuracy.

The role requires strong written and verbal communication, basic medical knowledge, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Graduate General Studies required.

Responsibilities

• Answer phones after hours and at lunchtime for over 100 physician offices.
• Take messages for hospital, PTs and route them appropriately based on urgency.
• Multitask by talking, typing, and listening simultaneously.
• Work 24/7 shifts including weekends and holidays as needed.

Skills

Communication skills

Team player

Health system programs knowledge

Computer skills

Education

High School Diploma

Job description

# Communications Operator## Memorial Hospital - ChattanoogaChattanooga, TNFull-time### Job Description**Where You’ll Work**CommonSpirit Memorial is an award-winning, not-for-profit, faith-based health care organization dedicated to the healing ministry of Jesus Christ. Founded by the Sisters of Charity of Nazareth, we offer a comprehensive continuum of care, from preventative and primary care to acute hospital services specializing in cancer, cardiac, neuroscience, stroke, and orthopedic services. S.News and World Report, PINC AITM, CMS, Healthgrades, Leapfrog, and most recently as one of the Best Places to Work in Tennessee. We are proud to serve Southeast Tennessee and Northwest Georgia with the expertise of 4,700 employees and nearly 500 affiliated physicians.**Job Summary and Responsibilities**Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. To be successful in this role, you will possess exceptional written/verbal communication, technical proficiency with tools, meticulous attention to detail, adaptability, and proactivity, ensuring impactful connections with diverse audiences.* The operator must have outstanding communications skills and be a team player.* They must be familiar with health system programs, procedures and services and answer any questions that may be asked.* Computer skills and basic medical knowledge are essential to this position.* Other responsibilities include answering the phones after hours and at lunchtime for more than 100 physician offices, taking messages for them, the hospital, PTs and route them appropriately depending on the urgency of the call.* The operator must be able to multitask. They have to talk, key it in and listen all at the same time.* This department operates 24/7 and all holidays. The operators will work shifts as needed including weekends, 2nd and 3rd shifts and holidays.**Job Requirements****Required*** High School Graduate General Studies, upon hireYou'll be redirected to apply on the company's website