Communications Operator

CommonSpirit Health; Bryan (TX); On-site; USD 20,664 - 25,416; Full time

Job summary

CommonSpirit Health is seeking a Communications Professional located in Bryan, Texas. This role is crucial for ensuring clear, consistent communication to engage stakeholders and uphold the brand.

You will execute vital communication tasks and manage various platforms while contributing to strategy. The ideal candidate will possess exceptional communication skills and technical proficiency with tools, ensuring effective connections with diverse audiences.

Qualifications

• High School diploma or GED required upon hire.
• No prior experience required upon hire.

Responsibilities

• Assist customers in obtaining information and services.
• Work with personnel and physicians to provide assistance.
• Operate department equipment and perform operational tasks.
• Process diverse requests for information including calls.
• Activate health system emergency plans as required.
• Operate emergency communications equipment.

Skills

Exceptional written/verbal communication

Technical proficiency with communication tools

Meticulous attention to detail

Adaptability

Proactivity

Education

High School Graduate in General Studies

High School GED in General Studies

Job description

Job Summary and Responsibilities

As a Communications Professional, you will be a dynamic, essential voice, ensuring clear, consistent, and compelling communication across all channels to engage stakeholders and uphold our brand.

Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by monitoring effectiveness and supporting campaigns to enhance messaging and reach.

To be successful in this role, you will possess exceptional written/verbal communication, technical proficiency with tools, meticulous attention to detail, adaptability, and proactivity, ensuring impactful connections with diverse audiences.

Key Responsibilities

• Assist customers in obtaining information and services.
• Work with all levels of personnel and physicians to utilize effective customer service skills to provide assistance and handle problem situations.
• Demonstrate skills and ability to operate department equipment, and perform operational tasks including pager exchanges.
• Demonstrate skills and ability to process diverse requests for information including incoming and outgoing calls, as well as emergency/disaster alerting.
• Demonstrate skills and ability to activate health system and departmental emergency plans including fire safety, medical emergency (code blue), and disaster and hurricane weather, as required.
• Demonstrate skills and ability to operate emergency communications equipment including telephone and paging notification systems.

Job Requirements

• High School Graduate in General Studies, upon hire.
• High School GED in General Studies, upon hire.
• None, upon hire.

Pay Range: $15.00 - $18.45 per hour

Where You'll Work

St. Joseph Health is located in and surrounding the Brazos Valley (Bryan/College Station, Navasota, Caldwell, Madisonville). The health system includes a Level III Trauma Center, the first Joint Commission–certified Primary Stroke Center, and the first accredited Chest Pain Center in the Brazos Valley.