Communications & Membership Coordinator - Minnesota

National Association of Social Workers; Backus (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

The National Association of Social Workers is seeking a communications and outreach professional responsible for enhancing member engagement. This role involves managing social media, coordinating events, and supporting outreach strategies to maintain visibility and interaction with stakeholders. Ideal candidates will have a Bachelor's degree and relevant experience in communications or member services.

Benefits

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

401(k) retirement options

Health Savings Account

Flexible Spending Account

Life Insurance

Qualifications

• Minimum two years of relevant professional experience, ideally in communications and member engagement.
• Proven ability to manage multiple projects with attention to detail.
• Experience with diverse stakeholders in a professional setting.

Responsibilities

• Overseeing social media and website content to enhance Chapter visibility.
• Leading membership engagement and retention efforts through communications.
• Coordinating networking events and outreach to new members.

Skills

Written communication

Verbal communication

Interpersonal communication

Customer service

Project management

Relationship building

Education

Bachelor’s degree

Tools

MS Office

Google Suite

Canva

Constant Contact

SurveyMonkey

Job description

To be considered for this position, please upload your resume and cover letter at the prompt.

Founded in 1955, the National Association of Social Workers (NASW) is the largest membership organization of professional social workers in the world. NASW works to enhance the professional growth and development of its members, to create and maintain professional standards, and to advance sound social policies. NASW has locations throughout the 50 United States, Washington D.C. and minor outlying territories/islands (Guam, Puerto Rico and Virgin Islands).

Position Summary:

This position is responsible for developing and managing the Chapter’s communications and outreach strategies. This includes overseeing social media and website content, designing newsletters and promotional materials, managing email and voicemail communications, and supporting brand consistency across all channels. The role plays a central part in maintaining the Chapter’s visibility and engagement by coordinating promotional efforts for events, merchandise, and sponsorship opportunities, as well as managing contact lists and chapter fact sheets.

This position also leads membership engagement and retention efforts by maintaining membership data, planning recruitment campaigns, and coordinating outreach to students, new members, and those at risk of lapsing. The role includes managing networking events and affinity groups, supporting programming such as conferences and advocacy events, and liaising with schools of social work across the state. This staff member collaborates closely with the Executive Director and team, provides exceptional service to stakeholders, and ensures alignment with National NASW standards and accessibility requirements.

Qualifications:

• Bachelor’s degree required. Minimum two years of relevant professional experience, ideally in communications and member engagement.
• Strong written, verbal, and interpersonal communication skills.
• Proven ability to manage multiple projects with attention to detail and effective time management.
• Proficient in MS Office, Google Suite, Canva, and social media platforms; experience with Constant Contact, SurveyMonkey, and payment tools preferred.
• Skilled in customer service and relationship building with diverse stakeholders.

This position is eligible for NASW's benefits package: Health/Dental/Vision Insurance, Paid Time Off, Paid Parental Leave, 401(k) retirement (Pre and Post Tax Options), Health Savings Account, Flexible Spending Account, Life Insurance and more.

NASW is an E-Verify Employer.

NASW is an equal opportunity employer. As such, NASW is committed to promoting and providing equal employment opportunities to all applicants and employees. The selection of personnel, including new hires and promotions, will be on the basis of qualifications designed to ensure appointments of persons able to effectively discharge the duties and responsibilities of their position. The Association will not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, sexual orientation, gender, gender identity or expression (including transgender status), marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. The Association will also abide by applicable Affirmative Action requirements mandated by any federal contracts.