Communications & Media Relations Coordinator (Information Officer 3 )

Transportation and Public Facilities; Juneau, Anchorage, Fairbanks (AK, AK, AK); On-site; USD 81,000 - 85,000; Full time

Job summary

Transportation and Public Facilities in Alaska is seeking a Communications & Media Relations Coordinator for the Southcoast Region to create dynamic digital content, lead media outreach, and engage coastal communities across Southeast Alaska. You will provide timely updates during crises and ensure cohesive messaging across channels.

Collaborating with the Communications Team, you will develop materials for social media, websites, and public events while coordinating with state, local agencies,

Qualifications

• Minimum education and experience requirements are described by the agency as part of the job class.
• Competencies include Communications and Multimedia, External Awareness, Interpersonal Skills, Multimedia Technologies, and Oral and Written Communication.
• Applicants should demonstrate knowledge of producing information for written, oral, visual media and social media; and ability to work with partners and stakeholders.

Responsibilities

• Enhance public outreach by creating compelling digital content and coordinating with media.
• Produce publications, manage social media, and respond to media requests with cohesive messaging.
• Tell the AMHS story across routes, ports, and communities, and provide timely crisis updates.

Job description

Job Description

ATTENTION

ALL ALASKA RESIDENTS!

As the Communications & Media Relations Coordinator for DOT&PF’s stunning Southcoast Region, where mountains meet the sea and every community is a photographer’s dream. You’ll create dynamic digital content, lead media outreach, and connect with coastal communities across Southeast Alaska. From ferry updates to front-page news, your work will help keep Alaskans informed and inspired. Come join our team and share the story of Alaska’s roads, ferries, and the people who keep them moving!

Depending on the selected applicant’s location, this position may be filled in Anchorage, Juneau or Fairbanks. Salary Information is below:

Anchorage: $3119.25 /

bi-weekly

Fairbanks: $3213.00 /

bi-weekly

Juneau: $3275.25 /

bi-weekly

What you will be doing:

As an Information Officer, you willbe responsible forenhancing public outreach and engagement by creating compelling digital content, producing publications, managing social media, and coordinating with the media. A critical part of your role involves providingtimelyandaccurateupdates during crises, working closely with media, local governments, tribal entities, and interagency partners to ensure effective communication.

Working within the Communications Team and supporting the Southcoast Region Director, you will develop visual and written materials for various platforms, including social media, website updates, and public outreach events,maintainingclear and consistent messaging. You will lead media requests, ensuring cohesive messaging across all channels.

You’llalso help tell the story of the Alaska Marine Highway System (AMHS), highlighting its iconic routes, vital coastal ports, and the unique communities it serves throughout Southeast Alaska. From ferry schedules to community celebrations, your content will bring the AMHS journey to life.

The Communications Teamoperateswithin a matrix structure, fostering collaboration and supporting members with specialized training and resources. Your work will highlight Alaska’s transportation initiatives, strengthening connections with diverse stakeholders, including state and local agencies, non-governmental organizations, and tribal entities.

Our organization, mission, and culture:

The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

The working environment you can expect:

Depending on the selected applicant’s location, this position may be filled in Anchorage, Juneau or Fairbanks.

Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.

The benefits of joining our team:

Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand theirexpertiseand advance in their chosen fields. With the vast and unique challengesof Alaska's geography and climate, employees canwork on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.

The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information:

https://doa.alaska.gov/dop/workplace/benefits/.

The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.

To view the general description and example of duties for the position please go to the following link:

https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in

Communications and Media:

Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.

External Awareness:

Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Multimedia Technologies:

Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Organizational Awareness:

Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

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