Communications & Media Relations Coordinator

State of Alaska; Juneau (AK); On-site; USD 81,000 - 85,000; Full time

Job summary

State of Alaska, Department of Transportation and Public Facilities, is seeking a Communications & Media Relations Coordinator for the Southcoast Region. The role focuses on creating digital content, managing media relations, and coordinating with coastal communities throughout Southeast Alaska to inform and inspire Alaskans about ferries and roads.

The position may be filled in Anchorage, Juneau, or Fairbanks, with salary details listed by location.

Qualifications

• Knowledge of producing written, visual and digital communications for public audiences.
• Ability to monitor local, national and international policies affecting the organization.
• Strong collaboration across teams and agencies is essential.
• Experience with social media content creation and media relations preferred.
• Excellent oral and written communication tailored to diverse audiences.
• Ability to navigate crises with timely, accurate information.

Responsibilities

• Create compelling digital content and publications for DOT&PF’s Southcoast Region.
• Lead media outreach and manage media requests across channels.
• Coordinate with local governments, tribal entities, and interagency partners during crises.
• Develop visuals and written materials for sociais, websites, and outreach events.

Skills

Communications

External Awareness

Interpersonal Skills

Multimedia Technologies

Oral and Written Communication

Organizational Awareness

Education

Bachelor's degree or equivalent experience

Job description

Communications & Media Relations Coordinator (Information Officer 3 PCN 252338) | Workplace Alaska page has loaded.

Full Time

Job Number

55721

Transportation and Public Facilities

Division

DEC-Design, Eng, and Constr Admin Support Services

As the Communications & Media Relations Coordinator for DOT&PF’s stunning Southcoast Region, where mountains meet the sea and every community is a photographer’s dream. You’ll create dynamic digital content, lead media outreach, and connect with coastal communities across Southeast Alaska. From ferry updates to front-page news, your work will help keep Alaskans informed and inspired. Come join our team and share the story of Alaska’s roads, ferries, and the people who keep them moving!

Depending on the selected applicant’s location, this position may be filled in Anchorage, Juneau or Fairbanks. Salary Information is below:

Anchorage: $3119.25 / bi-weekly

Fairbanks: $3213.00 / bi-weekly

Juneau: $3275.25 / bi-weekly

What you will be doing:

As an Information Officer, you willbe responsible forenhancing public outreach and engagement by creating compelling digital content, producing publications, managing social media, and coordinating with the media. A critical part of your role involves providingtimelyandaccurateupdates during crises, working closely with media, local governments, tribal entities, and interagency partners to ensure effective communication.

Working within the Communications Team and supporting the Southcoast Region Director, you will develop visual and written materials for various platforms, including social media, website updates, and public outreach events,maintainingclear and consistent messaging. You will lead media requests, ensuring cohesive messaging across all channels.

You’llalso help tell the story of the Alaska Marine Highway System (AMHS), highlighting its iconic routes, vital coastal ports, and the unique communities it serves throughout Southeast Alaska. From ferry schedules to community celebrations, your content will bring the AMHS journey to life.

The Communications Teamoperateswithin a matrix structure, fostering collaboration and supporting members with specialized training and resources. Your work will highlight Alaska’s transportation initiatives, strengthening connections with diverse stakeholders, including state and local agencies, non-governmental organizations, and tribal entities.

Our organization, mission, and culture:

The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.

The benefits of joining our team:

Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand theirexpertiseand advance in their chosen fields. With the vast and unique challengesof Alaska's geography and climate, employees canwork on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.

The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.

The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.

Job Description

ATTENTION ALL ALASKA RESIDENTS!

As the Communications & Media Relations Coordinator for DOT&PF’s stunning Southcoast Region, where mountains meet the sea and every community is a photographer’s dream. You’ll create dynamic digital content, lead media outreach, and connect with coastal communities across Southeast Alaska. From ferry updates to front-page news, your work will help keep Alaskans informed and inspired. Come join our team and share the story of Alaska’s roads, ferries, and the people who keep them moving!

Depending on the selected applicant’s location, this position may be filled in Anchorage, Juneau or Fairbanks. Salary Information is below:

Anchorage: $3119.25 / bi-weekly

Fairbanks: $3213.00 / bi-weekly

Juneau: $3275.25 / bi-weekly

What you will be doing:

As an Information Officer, you willbe responsible forenhancing public outreach and engagement by creating compelling digital content, producing publications, managing social media, and coordinating with the media. A critical part of your role involves providingtimelyandaccurateupdates during crises, working closely with media, local governments, tribal entities, and interagency partners to ensure effective communication.

Working within the Communications Team and supporting the Southcoast Region Director, you will develop visual and written materials for various platforms, including social media, website updates, and public outreach events,maintainingclear and consistent messaging. You will lead media requests, ensuring cohesive messaging across all channels.

You’llalso help tell the story of the Alaska Marine Highway System (AMHS), highlighting its iconic routes, vital coastal ports, and the unique communities it serves throughout Southeast Alaska. From ferry schedules to community celebrations, your content will bring the AMHS journey to life.

The Communications Teamoperateswithin a matrix structure, fostering collaboration and supporting members with specialized training and resources. Your work will highlight Alaska’s transportation initiatives, strengthening connections with diverse stakeholders, including state and local agencies, non-governmental organizations, and tribal entities.

Our organization, mission, and culture:

The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.

The benefits of joining our team:

Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand theirexpertiseand advance in their chosen fields. With the vast and unique challengesof Alaska's geography and climate, employees canwork on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.

The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.

The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.

• External Awareness: Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

• Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.

• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Equivalent to those typically gained by:

Any combination of preparatory post-secondary education and/or progressively responsible professional level experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field.

Special Note:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

If using education to meet the minimum qualifications, a copy of academic transcripts (unofficial are okay; please ensure that the institution name/URL is listed on the transcript).

ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.

Contact Information

For specific information about this position, please contact the hiring manager at the following:

Name:Jessica Bowers, Communications Director

Phone: [phone]
Email: [e-mail]