Communications Manager

Native-American-Youth-and-Family-Center-; Portland (OR); Hybrid; USD 72,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Flexible spending accounts

401(k) with match

Paid holidays

Sick leave

Vacation accrual

Job summary

NAYA Family Center seeks a creative Communications Manager to lead storytelling and elevate the voices and impact of Urban Native youth and families. You will craft content across digital, print, email, and social channels, support fundraising and community engagement, and supervise a communications team.

The role emphasizes authentic storytelling, brand consistency, and cross-department collaboration. Reporting to the Chief Advancement Officer, you’ll develop and execute strategies that engage

Qualifications

• 3–4 years of professional experience in communications, marketing, journalism, PR, or related nonprofit field.
• Experience managing websites, email marketing, social media, media relations, and public-facing campaigns.
• Exceptional writing and editing skills with strong audience and brand understanding.
• Ability to balance big-picture strategy with hands-on content creation and cross-department collaboration.

Responsibilities

• Develop and execute organization-wide communications strategies to strengthen brand and engage community.
• Collaborate to set annual communications priorities, messaging, media strategy, and crisis plans.
• Create, edit, and manage content across digital, print, email, website, and social channels.

Skills

Storytelling

Content creation

Brand management

Editorial skills

Audience engagement

Collaboration

Project management

Writing & editing

Tools

WordPress

MailChimp

Adobe Creative Suite

HTML

Job description

Description

NAYA Family Center is seeking a creative, strategic, and collaborative Communications Manager to lead the organization's communications efforts and elevate the stories, voices, and impact of Urban Native youth and families. Reporting to the Chief Advancement Officer, this role is responsible for developing and executing communications strategies that strengthen NAYA's brand, engage community members and supporters, and advance the organization's mission through thoughtful storytelling and meaningful outreach. You'll lead the creation of compelling content, support fundraising and community engagement initiatives, supervise communications staff, and help share the stories that inspire connection, advocacy, and investment in NAYA's work.

NAYA offers an exceptional benefits package,

• medical, dental, vision, and life insurance
• flexible spending accounts
• a 401(k) with up to 6% match
• 16 paid holidays
• sick and vacation accrual that increases with tenure

This is a full-time position with general working hours of 9:00 a.m. to 6:00 p.m. The role offers flexibility for a hybrid work schedule, with a combination of remote work, office collaboration, and occasional travel to community events and organizational activities.

The pay rate for this position is $85,000 per year.

Who You Are

• Ideally, you have knowledge of Native American history and experience working within diverse populations, including urban and reservation Native American communities.
• You are a gifted storyteller who understands how thoughtful communications can strengthen communities, inspire supporters, and advance a mission.
• You have at least three to four years of professional experience in communications, marketing, journalism, public relations, or a related field, preferably within the nonprofit sector.
• You enjoy balancing big-picture strategy with hands-on execution, developing communications plans while creating compelling content across multiple platforms.
• You are an exceptional writer and editor with a strong understanding of audience engagement, messaging, and brand consistency.
• You have experience managing websites, email marketing, social media platforms, media relations, and public-facing communications campaigns.
• You are highly organized, thrive in a collaborative environment, and can manage multiple priorities while consistently producing high-quality work.
• You enjoy building relationships across departments and helping others tell their stories in authentic, respectful, and culturally responsive ways.
• You have experience supervising or mentoring staff and are committed to fostering professional growth, collaboration, and accountability.
• You are proficient with communications and productivity tools such as Microsoft Office, WordPress, MailChimp, and social media platforms. Experience with Adobe Creative Suite, HTML, and graphic design is a plus.

What You'll Do

• Develop and implement organization-wide communications strategies that strengthen NAYA's brand, increase community engagement, and support organizational goals.
• Collaborate with the Director of Development and Communications to establish annual communications priorities, messaging, media strategy, and crisis communications plans.
• Create, edit, and manage compelling content across digital, print, email, website, social media, and other communication channels.
• Maintain NAYA's organizational voice, visual identity, and messaging standards while ensuring consistency across all programs and departments.
• Lead media outreach efforts by cultivating relationships with media partners, developing media plans, and writing press releases.
• Support fundraising campaigns and special events through strategic messaging, promotional materials, donor communications, and storytelling.
• Collaborate with staff across the organization to gather stories, photographs, and other content that highlights the impact of NAYA's programs and community.
• Supervise, coach, and support the Communications Coordinator while promoting professional development and high-quality work.
• Monitor communications initiatives, recommend improvements, and identify opportunities to expand NAYA's reach and visibility.
• Represent NAYA professionally at community events, public engagements, and collaborative partnerships while contributing as an active member of the Development and Communications team.

NAYA is committed to building a work environment that respects and inspires every community member. Our mission is to serve Urban Native youth and families, so we strongly encourage members of the Native community to apply. We encourage applications from members of other historically marginalized groups, as well, including women, people of color, those with disabilities, members of the LGBTQ+ community, and those who have served in the military.