Communications Manager

Maimonides Medical Center; New York (NY); On-site; USD 66,187 - 80,896; Full time

Job summary

Maimonides Medical Center in New York seeks a Communications Manager to oversee the Public Communications Department. The role involves managing personnel, coordinating training, and enhancing communications across the facility.

The ideal candidate should have a Bachelor’s degree, at least 5 years of experience in management, preferably in health care, and strong communication skills. Maimonides Medical Center offers competitive salary and a commitment to equal opportunity employment.

Qualifications

• At least 5 years of experience in management, preferably in a public-oriented business.
• Health care experience is a plus, and union experience is essential.

Responsibilities

• Manage personnel in the Public Communications Department and Communications Center.
• Coordinate training for department and medical center staff.
• Evaluate and improve overall communications and operations performance.

Skills

Excellent oral and written communication skills

Excellent interpersonal skills

Speaks, reads and writes English

Education

Bachelor’s degree in health administration, communication, or a related field

Job description

About Us

We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community‑based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient‑centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130‑bed adult medical‑surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

Overview

Manages all personnel assigned within the Public Communications Department and Communications Center. Evaluates and supports staff to insure their success and reputation as front line communicators in the organization. Works with Director to influence staff and training in similar jobs institution wide. Works with Director to manage the Emergency notification system, Everbridge.

Responsibilities

• Works with Director to evaluate current operations performance and develops methods to improve overall communications
• Overall accountability for day to day management of the staff, including recommendations for development
• Works with Director as necessary to coordinate training for department staff and other medical center staff as appropriate
• Ensures staff are up to date and proficient with medical center policies, mandatory annual training, and departmental policy and standards
• Works with Director to establish department reports on key performance indicators of service, quality, safety, and budget
• Embodies the principles of the Strategic Alliance and engages staff in all activities that effect their work. Communicates key department and medical center messages in all directions
• Provide overall Everbridge Management Support for MMC Organization Staff
• Provide overall Everbridge Management training for Public Communications Staff and other medical center staff as appropriate
• Develop and deliver a continuous Everbridge education and awareness program, including training sessions as required
• Troubleshoot Everbridge concerns and ensure that critical issues are documented and escalated for resolution

Qualifications

BASIC COMPETENCIES

Education:

Bachelor’s degree in health administration, communication, or a related field required.

Experience:

At least 5 years of experience, managing in a people/public oriented business required. Health care experience a plus. Union experience essential.

Skills:

• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Speaks, reads and writes English to the extent required by the position, other languages a plus.

Pay Range

USD $73,542.00 - USD $73,542.00 /Yr.

Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer.