Communications Manager

Superhuman Labs, Inc.; New York (NY); Hybrid; USD 118,000 - 168,000; Full time

Benefits offered by this job

Excellent health care

Disability & life insurance

401(k) matching

Parental leave

Paid time off & holidays

Professional development budget

Job summary

Superhuman Labs, Inc. is seeking a Communications Manager to lead our executive social media program and drive product communications across our suite of products.

You will shape messaging, coordinate with product and marketing, and surface compelling customer stories while working with our PR agency on speaking engagements and awards. Based in San Francisco or New York and willing to travel occasionally, you will navigate a fast-paced transition as the company evolves, breaking through noise

Qualifications

• Has 5+ years of experience in communications, in-house and/or agency.
• Experience in technology with a preference for knowledge in AI.
• Well-versed in both new media and traditional media landscapes.
• Proven track record managing executive social media programs including ghostwriting and calendaring for C‑suite leaders.
• Experience owning product launch communications end-to-end, including strategy, messaging, spokesperson prep and execution.
• Excellent written and verbal communication with ability to adapt voice for different executives and platforms.
• Strong media relations with tech/business reporters and trend awareness.
• Sharp editorial instincts to spot newsworthy angles and insert the brand into conversations.
• Ability to work independently across multiple projects in fast-paced environments.
• Based in San Francisco or New York with willingness to travel occasionally.

Responsibilities

• Lead our executive social media program with strategy, content, and engagement.
• Maintain a content calendar and pipeline for executive social content.
• Monitor and measure results; adjust strategy as needed.
• Lead product communications for Superhuman Mail, Docs, Go and Agents.
• Collaborate with product and marketing to align launches with storytelling.
• Identify and tell customer stories across platforms.
• Manage speaking and awards programs with our PR agency.
• Act as comms liaison with events team.

Skills

Executive social media

AI knowledge

Media relations

Storytelling

Independent worker

Product launch comms

Written and verbal communication

Editorial instincts

Travel flexibility

Cross-functional collaboration

Job description

Engineering, Product, Design, and Marketing Core Marketing

Compensation

• Zone 1 $118K – $168K

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here .

The Opportunity

As a Communications Manager, you'll sit on the communications team in a position that spans executive social media and comms. This is a role for someone who doesn't shy away from the hard stuff — someone willing to try new things rather than rely on an old playbook. We're a company in transition, and we're looking for someone who will jump right in and help us navigate through it.

To thrive here, you'll need to know how to break through the noise. You're as comfortable on social media as you are talking to a reporter. You spot trends before they trend, and you know how to make Superhuman part of the conversation. You're the first to know what's happening in the news and among the reporters who cover our space — you follow their writing, know which events and conferences we should attend, and consistently bring creative, new ideas to capture attention. You'll also help our executives shape their point of view and voice across platforms.

In this role, you will:

Lead our executive social media program, advising on strategy, content, and engagement. Maintain a content calendar and pipeline of executive social content. Monitor and measure results, and make adjustments to the strategy as needed. Suggest recommendations on formats and test different ideas. Look for opportunities for executives to join trending conversations and insert their point of view.

Lead product communications across our suite of products — Superhuman Mail, Docs, and Go and Agents — ensuring consistent, compelling narratives that span the full portfolio. Partner closely with product and marketing teams to shape messaging frameworks, align launches with broader company storytelling, and drive awareness of how our products work together to help people do their best work.

Work with our community and customer marketing leads to identify interesting customer stories and determine the best platform to tell those stories.

Manage our speaking and awards program, working closely with our PR agency.

Act as the comms liason with the events team supporting them when needed.

Qualifications

Has 5+ years of experience in communications working in-house and/or an agency.

Experience working in technology with a preference for knowledge in AI.

Must be well-versed in new media and traditional media landscapes.

Proven track record managing executive social media programs, including ghostwriting and building content calendars for C-suite leaders.

Experience owning product launch communications end-to-end, strategy, messaging, spokesperson prep, and execution.

Excellent written and verbal communication skills, with the ability to adapt voice and tone for different executives and platforms.

Strong media relations skills, existing relationships with tech and business reporters, and a habit of following their coverage closely

Sharp editorial instincts, knows what's newsworthy, spots trends early, and finds creative angles to insert a brand into the conversation

Demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Based in San Francisco or New York with willingness to travel occassionally.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

Disability and life insurance options

401(k) and RRSP matching

Paid parental leave

20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time

Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

For more information about our compensation zones and locations where we currently support employment, please refer to this page . If a location of interest is not listed, please speak with a recruiter for additional information.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).