Communications Manager

Quality Technology Services, LLC

Duluth (GA)

On-site

USD 65,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Roth and Traditional 401(k) matching

Bonus or commission eligibility

Generous PTO and Volunteer Days

Stock Purchase Plan

11 paid holidays

Wellness program

Tuition reimbursement

Job summary

Quality Technology Services, LLC is seeking a Communications Manager to elevate the company’s brand and engagement. You will develop data-driven communications strategies and craft messaging across press releases, website content, and storytelling assets.

You will partner with marketing operations, public policy, development, and agencies to ensure consistent branding, while supporting media engagement and community-focused initiatives across U.S. and European markets.

Qualifications

Bachelor’s degree in Public Relations, Communications, Marketing, Journalism, English or related field; equivalent experience accepted.

Responsibilities

Develop and implement data-driven communications strategies aligned with company goals.
Create and manage communications content across press releases, media materials, website content, statements, FAQs and storytelling assets.
Support proactive storytelling and go-to-community narratives at national and local levels.
Execute communications plans for community initiatives, stakeholder engagement, and data center launches across key markets in the US and Europe.
Collaborate with marketing, public policy, development and agencies to ensure consistent brand messaging.
Assist media relations, respond to inquiries, coordinate interviews, and support proactive outreach.
Monitor industry news and community sentiment to strengthen QTS positioning and report on metrics.

Skills

Written communication

Verbal communication

Storytelling

Cross-functional collaboration

Analytical skills

Project management

Interpersonal skills

Public relations

Education

Bachelor's degree in Public Relations, Communications, Marketing, Journalism, English

Tools

Cision or similar PR tools

Job description

The Communications Manager is responsible for supporting QTS’s external communications efforts to enhance the company’s brand, reputation, and community engagement. This role will focus on developing and executing strategic communications that promote QTS’s story across key audiences, including local communities, stakeholders, and media.

This in-house role partners closely with marketing operations, public policy, development teams, and external agencies to create and deliver consistent, compelling messaging aligned with QTS’s corporate identity and mission. The Communications Manager will also support media engagement, proactive storytelling, and go-to-community communications related to key initiatives and data center growth.

Develop and implement data-driven communications strategies aligned with QTS’s overall goals and objectives.
Create and manage communications content across multiple channels, including press releases, media materials, website content, company statements, FAQs, and storytelling assets.
Support the development of proactive narratives and “good news” stories at both national and local community levels.
Execute communications plans that support go-to-community strategies, stakeholder engagement, and data center launches across key markets in the U.S. and Europe.
Partner with cross-functional teams (marketing, development, public policy, community impact) to ensure consistent messaging and brand alignment.
Support media relations activities, including responding to inquiries, coordinating interviews, and assisting with proactive outreach.
Monitor and analyze industry news, community sentiment, and competitive activity to identify opportunities to strengthen QTS positioning.
Track and report on communications metrics, including media coverage, sentiment, and engagement.
Build and maintain relationships with key stakeholders, including community leaders, partners, media contacts, and internal teams.
Support and attend events, announcements, and community engagements; develop communications materials highlighting corporate milestones and initiatives.

What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications)

Bachelor’s degree in Public Relations, Communications, Marketing, Journalism, English, or a related field; equivalent professional experience considered.
5–8 years of experience in communications, public relations, or community engagement.
Strong written and verbal communication skills, including experience creating compelling content aligned with Associated Press (AP) style guidelines.

Preferred Qualifications:

Experience in the technology, infrastructure, or data center industry.
Experience supporting stakeholder or community engagement communications.
Familiarity with media monitoring and PR tools (e.g., Cision or similar platforms).
Experience advising stakeholders or leaders on messaging and communications approach.

Knowledge, Skills, and Abilities:

Strong organizational and analytical skills with the ability to track and report on key metrics and insights.
Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
Knowledge of communications and crisis response best practices.
Excellent interpersonal skills with the ability to build relationships across all levels of the organization.
Highly organized and detail-oriented.
Strong service orientation and collaborative mindset.
Proactive, positive team player with the ability to support cross-functional initiatives.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The “Know Your Rights” Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_English_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees: