Communications & IT Support Specialist

NC State University; Raleigh (NC); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Paid Time Off

Job summary

NC State University’s CMAST in Morehead City seeks a Communications & IT Support Specialist to manage CMAST digital communications, social media, accessibility-compliant content, and frontline desktop IT support for faculty, staff, and students.

You will coordinate with CMAST and partner colleges to promote research and programs, maintain websites, assist with events, and ensure reliable IT operations in partnership with OIT.

Qualifications

• Experience managing social media, digital communications, and multimedia production.
• Ability to create accessible digital content and ensure compliance with accessibility standards.
• Experience providing desktop IT support, including troubleshooting hardware, software, network connectivity, and peripheral devices.

Responsibilities

• Develops CMAST digital communications, including social media, branding, videography, writing, and digital content.
• Ensures communications meet federal accessibility guidelines and supports annual activity reports and calendars.
• Provides frontline desktop IT support for CMAST faculty, staff, and students and coordinates with OIT for building access and issues.
• Maintains CMAST website content and supports event communications and logistics.

Skills

Social media management

Digital communications

Multimedia production

Desktop IT support

Project management

Customer service

Education

Bachelor’s degree in a related field

Job description

Posting Number:

PG194826EP

Internal Recruitment :

No

Working Title:

Communications & IT Support Specialist

Anticipated Hiring Range:

$50,000 - $58,000

Work Schedule:

Monday - Friday, 8:00am - 5:00pm

Job Location:

Morehead City, NC

Department :

Center For Marine Science & Technology

About the Department:

The Center for Marine Sciences & Technology (CMAST) is located in Morehead City, NC on the campus of Carteret Community College. CMAST consists of faculty, staff and students from Physical and Mathematical Sciences, College of Agriculture and Life Sciences, College of Veterinary Medicine, NC Sea Grant, NC Cooperative Extension and faculty from Carteret Community College. By promoting multidisciplinary studies among research scientists from the participating NC State University’s colleges, enhancing interaction with other educational institutions and agencies concerned with marine science and coastal natural resources, CMAST provides a focal point for citizen contact with NC State University’s marine science and extension faculty.

Wolfpack Perks and Benefits:

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties:

The Communications & IT Support Specialist provides unit-level professional support to CMAST through integrated communications, digital media, and desktop IT services. The role delivers specialized expertise in social media, accessibility-compliant communications, website maintenance, event support, and frontline IT troubleshooting for faculty, staff, and students. This position ensures consistent, accurate, and accessible communication aligned with CMAST and college priorities while maintaining reliable desktop technology operations in coordination with OIT.

Functional Responsibilities:

Communications & Staff Management: Develops and manages CMAST digital communications, including social media, branding, videography, writing, and digital content. Ensures all communications meet federal accessibility guidelines. Supports annual activity reports, communications plans, and calendars aligned with CMAST and college priorities. Tracks communication metrics and adjusts strategies based on effectiveness.

Desktop IT Support: Provides frontline desktop support for CMAST faculty, staff, and students, including Eduroam connectivity, software installations, printer driver setup, malware troubleshooting, and coordination with OIT for building access and technical issues. Ensures reliable and responsive IT support for daily operations.

Project Management & Resource Prioritization: Supports CMAST website maintenance, high-touch content creation, event communications, logistical coordination, and public tours of the building/program.

Strategic Communications & Philanthropy Support: Collaborates with communications and development staff from CALS, CVM, COS, ORI, and University partners to promote CMAST research, extension, and academic programs to the public and prospective donors.

Other Responsibilities:

Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Education and Experience:

• Bachelor’s degree in a discipline related to the area of assignment; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Other Required Qualifications:

• N/A

Preferred Qualifications:

• Experience managing social media, digital communications, website content, and multimedia production for an organization.
• Demonstrated experience creating accessible digital content.
• Experience providing desktop IT support, including troubleshooting hardware, software, network connectivity, and peripheral devices.
• Strong project management and customer service skills with the ability to prioritize multiple requests and collaborate effectively with varied stakeholders.

Required License(s) or Certification(s):

• N/A

Valid NC Driver's License required:

No

Commercial Driver's License required:

No

Job Open Date:

08/27/2026

Anticipated Close Date:

Open Until Filled

Position Number:

00062819

Position Type:

EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week):

1.0

Appointment:

12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Department ID:

061201 - Center For Marine Science & Technology

EEO:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.