Communications & Engagement Specialist

Alphabe Insight Inc; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Training and development

Collaborative environment

Growth opportunities

Hands-on learning

Brand promotion exposure

Job summary

Entertainment Travel Associates is seeking a Communications Representative to share company information, engage customers, and maintain positive relationships with audiences. You will explain products clearly, support customer-focused initiatives, and ensure messaging aligns with brand standards.

The role emphasizes strong communication, proactive engagement, and collaboration within a supportive team, offering hands-on learning and growth opportunities.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Professional, approachable, and confident demeanor.
• Ability to explain information clearly and listen actively.
• Good organizational skills and attention to detail.
• Positive attitude and willingness to learn.
• Previous customer-facing or communication-related experience is a plus but not required.

Responsibilities

• Present company information, products, and services clearly to customers and prospective clients.
• Support customer-facing initiatives and activities that encourage positive engagement.
• Ensure information is accurate, consistent, and aligned with company standards.
• Build professional relationships through courteous and attentive interactions.
• Assist with preparing informational and promotional materials.
• Gather feedback from customer interactions and share relevant insights with the team.
• Collaborate with colleagues to support company initiatives and improve the customer experience.

Skills

Verbal communication

Interpersonal skills

Professional demeanor

Clear explanations

Listening skills

Detail oriented

Job description

Entertainment Travel Associates is seeking a Communications Representative to share company information, engage customers, and maintain positive relationships with audiences. You will explain products clearly, support customer-focused initiatives, and ensure messaging aligns with brand standards.

The role emphasizes strong communication, proactive engagement, and collaboration within a supportive team, offering hands-on learning and growth opportunities.