Communications Director - San Jose, CA, US

Neat; San Jose (CA); Hybrid; USD 279,000 - 341,000; Full time

Job summary

Neat is seeking an experienced communications leader to shape and execute our global communications strategy. You will partner with the CEO and executives, crafting authentic voice across intranet, email, Slack, video, and social channels.

You will own end-to-end All Hands meetings, content themes, and speaker management for a distributed global audience, while coordinating with the VP of Marketing and external PR agencies to maintain cohesive narratives.

Qualifications

• Ten+ years in corporate communications in a global, high-growth tech context.
• Proven ability to support C-level executives, especially the CEO, with a distinctive voice.
• Expertise in virtual event production and global All Hands meetings.

Responsibilities

• Develop and manage Neat's comprehensive communications calendar and execution for product launches and milestones.
• Draft, curate, and distribute CEO and internal communications across intranet, email, Slack, video, and social channels.
• Lead end-to-end All Hands content development, production, and logistics for a distributed workforce.
• Manage PR agencies or freelancers in key markets, training spokespeople and aligning messaging.

Skills

Executive communications

C-level partnership

AI-assisted drafting

Writing & storytelling

High-growth environment

Virtual all-hands production

Job description

Location

Hybrid role based in San Jose, CA.

We are looking to hire an FTE based in the South Bay Area who can be present in our San Jose office at least two days a week, ideally more. We are not looking to hire candidates outside of the Bay Area.

The Opportunity

We are looking for an experienced, proactive, and dynamic communications professional to develop and execute Neat’s communications strategy and programs. This role is pivotal in ensuring Neat stakeholders feel informed, connected, and aligned with our company, offering, culture, and leadership.

The ideal candidate is a communications generalist (executive, internal, and external) with experience directly supporting a CEO and drafting communications in their unique voice. This candidate is experienced and strategic, but also a high-velocity “doer”, acting as a team of one for the time being with support from the VP of marketing, cross-functional social and content team under Brand, and media agencies. They have a track record of producing high-impact, engaging content for all-hands meetings; supporting executive and change communications in a high-growth environment; developing effective company-wide communications; and managing PR agencies.

What You'll Do

Communications Strategy

• Develop and manage the overall communications calendar, aligning messages and timing with business priorities and initiatives.
• Own the communications execution for product launches and other company milestones such as executive transitions, reorgs, and office openings.

Executive (CEO) And Internal Communications

• Draft, curate, and distribute content across various channels (intranet, email, Slack, video, executive social) to maximize reach and effectiveness.
• Partner directly with CEO (and other executives as needed) to develop and refine internal messaging, announcements, and thought leadership, ensuring a consistent and authentic voice.
• Develop a cadence of CEO communications (regular CEO Slacks and social posts, for example), underpinned by an efficient process for ideating, drafting, and seeking approvals on these communications.
• Proactively ensure top executives are supported and benefit from your expertise as they seek to make cross-functional announcements.

Virtual All Hands Production & Content

• Own the end-to-end strategy, content development, and production of the company's global All Hands meetings, ensuring a high level of engagement and professional execution for our distributed audience.
• Develop compelling themes, presentation materials, and technical logistics, as well as manage speakers to deliver a seamless, high-quality experience.

Media Relations

• In cooperation with local field directors, select, onboard, manage, and offboard PR agencies or freelancers in key markets.
• Funnel announcements and narratives to the agencies, brainstorm concepts, ensure accountability and narrative alignment.
• Select, train, manage, and prepare spokespeople.
• Draft press releases for announcements; confer with content/campaigns team and VP of marketing on announcement strategy.

Misc

• Support VP of Marketing in industry analyst relations during AR crunch times (major industry tradeshows, annual Analyst Summit).

What You'll Bring

• 10+ years of experience in corporate communications in a global context, preferably within a high-growth technology company.
• Proven ability to partner with and provide communications for C-level executives, particularly CEOs. Ability to draft communications in a CEO’s unique voice.
• Demonstrated expertise in virtual event production, specifically global All Hands meetings, including content strategy, technical execution, and speaker management.
• Experiencing effectively hiring and managing PR agencies in a variety of regional markets.
• Exceptional writing, editing, and storytelling skills with the ability to translate complex business and technical topics into clear, engaging content. Meticulous in everything from copy editing to meeting logistics. Ability to deliver polished, top-down communications, while maintaining a warm, friendly tone.
• Experience and enthusiasm for using generative AI in ideating and drafting communications.
• Experience operating in a highly distributed, global workforce.
• Experience with corporate financial events.
• A resourceful, high-velocity, proactive, self-starter mentality.

Compensation & Benefits

Pay Range: $185,000 – $215,000 per year. Actual compensation will be determined based on factors such as the candidate’s relevant experience, skills, and internal equity. This position is eligible for our comprehensive benefits package, including medical, dental, and vision insurance, and an unlimited PTO policy.

Why Join Neat?

At Neat, you’ll be part of a passionate team shaping the future of video collaboration. You’ll have the unique opportunity to represent our brand directly to global audiences and play a key role in how customers experience Neat.

We’re looking for passionate people who work hard and are focused yet like to have fun. The independent thinkers who thrive in a top-notch team of diverse talents. You’ll be contributing to a positive force for progress as the world moves to a new way of working. The workplace is changing, and you can be a part of shaping that future.

Our Company

Neat brings people together with beautifully simple, versatile video devices and experiences. By minimizing the physical and virtual divide, we enable everyone to feel more connected, present and understood, however they prefer to work. We aim to make our technologies so intuitive that terms like "in-office" and "remote" will seem obsolete in five years. Neat's pioneering portfolio addresses the needs of today's workplace and natively supports Microsoft Teams, Zoom, Google Meet, and a range of compelling business apps.

We are an ambitious, accountable, collaborative, responsible, and growing team that fosters an environment where creativity and ingenuity can flourish. We strive to bring out the best in our Neaters and make amazing products and experiences. We are based in Oslo with Neaters working all over the world.

Founded in 2019, Neat was created to make the meeting space the best it can be. We understand the meeting space better than anyone else and we pour all our energy into every last detail of what we do.