Communications Director, Cloud + AI Executive Office

Microsoft; Redmond (WA); On-site; USD 130,000 - 252,000; Full time

Job summary

Microsoft seeks a Communications Director for the Cloud + AI organization to enhance strategic communications. The role involves collaborating with teams across the organization to deliver impactful communication strategies, manage projects, and uphold high standards of integrity. Applicants should possess extensive experience in communications and project management within a global enterprise environment.

Qualifications

• 6+ years in Communications or related experience.
• 4+ years managing cross functional projects and communications.
• Experience in a global enterprise organization.

Responsibilities

• Develop communications strategies for the C+AI EVP.
• Create internal and external communication materials.
• Lead crisis communications and manage stakeholder relationships.

Skills

Collaboration

Strategic Communication

Project Management

Crisis Management

Creative Storytelling

Education

Bachelor's Degree in Business, Marketing, Communications, or related field

Master's Degree (Preferred)

Job description

The Cloud + AI (C+AI) organization delivers a set of hyperscale cloud solutions and services including Azure, Microsoft’s cloud computing platform, that help organizations across the globe solve urgent challenges and transform for the future. The Executive Office of the EVP of Cloud + AI is seeking a Communications Director to lead strategic communications for this critical sector of the Microsoft business.

If you possess domain expertise demonstrated in practice and a proven track record of impact, are passionate about Microsoft's mission and culture, are known as a great collaborator, and thrive in a high-volume environment that requires partnering across teams, this role is for you!

In this role you will collaborate and develop close partnerships while orchestrating work across the broader Cloud + AI Engineering organization, and key stakeholders including Marketing, Sales, Public Relations, Corporate Communications, and Human Resources. You should work well in a team, drive impactful results, and uphold the team’s philosophy to operate with the highest levels of integrity and trust. You will show the utmost discretion in the management of confidential corporate information.

Developing an understanding of the EVP’s business priorities and serving as a trusted advisor to the Chief of Staff on communications is essential to your success. You will develop internal and external communications strategies that articulate and enhance understanding of organizational vision and underscore Microsoft Azure’s leadership in accelerating cloud and AI innovation. The scope includes technical storytelling, employee/community/event engagement, public relations & media, crisis communications, investor relations, analyst relations, community leadership, social media, and more.

Foundational to success in this role and team is the belief in how innovative, cutting-edge technology will change the way people work and live every day. Telling our end-to-end Microsoft Cloud story and communicating with our employees, customers, partners, and other audiences calls for a creative edge and desire for world-class storytelling.

**Responsibilities**

+ Develops and maintains the C+AI EVP’s platform and voice, aligned to team, business, and organizational objectives. Measure the outcomes of each engagement to evaluate impact, learn, and make improvements to net the highest ROI.

+ Partners with engineering and marketing stakeholders to help craft the most compelling and cohesive stories around Microsoft’s products and services through speaking engagements (1P/3P).

+ Leads C+AI internal communications community, partners and informs on relevant crisis communications, and contributes to SLT communications community through best practice sharing, messaging consistency, and idea generation.

+ Creates materials for internal and external communications including briefing materials, scripting/messaging for keynotes, presentations, PR/media engagements, social media, and events. Ensures the use of current and relevant templates and materials and builds on the effectiveness of them.

+ Supports keynote and event preparation through a myriad of ways, including content and demo creation, production, and logistics.

+ Leverages technical experience, and knowledge of effective communication campaigns to determine the appropriate approach.

+ Maintains an up-to-date understanding of industry trends, competitor landscape, and emerging technologies to inform communications strategies.

**Qualifications**

**Required/Minimum Qualifications**

+ Bachelor's Degree in Business, Business Administration, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience

+ OR equivalent experience.

+ 4+ years of experience supporting senior executives in an executive communications role.

+ 4+ years of experience independently managing cross functional projects and communications.

+ 2+ years of experience in a communications role in a global, enterprise level organization.

**Additional or Preferred Qualifications**

+ Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience

+ OR Master's Degree in Business, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience

+ OR equivalent experience.

+ 4+ years of specialized functional (e.g., retail, technology) experience.

+ 3+ years of experience working with social media platforms.

+ 4+ years of experience working in a PR agency.

**Other Requirements:**

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

+ This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Communications IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 8, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .