Communications Coordinator II

ucf; Orlando (FL); On-site; USD 49,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Retirement savings options

Employee discounts

Job summary

University Operations at UCF seeks a Communications Coordinator II to support internal communications, digital content, and creative projects. You will write, edit, and publish content across multiple platforms, coordinating campaigns and editorial calendars.

The role involves WordPress updates, Canva/Adobe design, photography/videography, social media, and analytics to ensure timely, accurate messaging. A Bachelor’s or Master’s degree with 2+ years’ experience is preferred.

Qualifications

• Bachelor's or Master's degree and 2+ years of relevant experience or equivalent combination of education and experience.
• Experience supporting internal communications within a large organization.

Responsibilities

• Write, edit, fact-check, and proofread content for newsletters and internal communications.
• Assist with content planning, editorial calendars, campaigns, and promotions.
• Support social media and Microsoft Teams channels, including scheduling and engagement.
• Perform website updates and edits using WordPress; manage digital content.
• Assist with graphic design and development of promotional materials using Canva or similar tools.
• Capture photography and video content for internal communications.
• Track basic analytics (open rates, engagement, clicks) and maintain distribution lists.
• Provide general project coordination and administrative support.

Skills

Content writing

WordPress

Canva

Adobe Creative Cloud

Microsoft Teams

Photography

Video production

Social media management

Editorial planning

Education

Bachelor's degree

Master's degree

Tools

WordPress

Canva

Adobe Creative Cloud

Job description

University Operations

University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Visit our website or follow us on Facebook and Instagram to learn more.

The Opportunity

University Operations is seeking to hire a Communications Coordinator II. This role is responsible for supporting the day-to-day execution of internal communications, digital content, and creative projects for University Operations. This role assists with writing, content development, digital publishing, and coordinating communications across multiple platforms to ensure accurate, engaging, and timely messaging.

Responsibilities

Content Creation & Editorial

• Write, edit, fact-check, and proofread content for newsletters, internal communications, digital platforms, and specialty publications; review drafts prior to publication.
• Assist with content planning, editorial calendars, campaigns, and promotional initiatives.

Digital Platforms & Visual Media

• Support social media and Microsoft Teams channels, including content creation, scheduling, moderation, and engagement.
• Perform website updates and edits using WordPress; manage digital content and ensure accuracy and consistency.
• Assist with graphic design and development of flyers and promotional materials using Canva or similar tools.
• Capture photography and video content for internal communications as needed.

Analytics, Data & Administrative Support

• Track, compile, and report basic communications analytics (e.g., open rates, engagement, clicks).
• Maintain and update distribution lists, subscriber records, and contact databases.
• Provide general project coordination and administrative support for communications initiatives.

Minimum Qualifications

• Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .

Preferred Qualifications

• Experience supporting internal communications in a large or complex organization.
• Strong knowledge of Microsoft 365 tools, including Microsoft Teams.
• Experience with digital content management systems (e.g., WordPress).
• Proficiency with design tools such as Canva, Adobe Creative Cloud, or similar platforms.
• Experience with social media management, including content scheduling and engagement.
• Basic photography and videography experience.
• Familiarity with AP style.
• Familiarity with tracking and reporting communications analytics (e.g., open rates, clicks, engagement).
• Spanish fluency is a plus.

Additional Application Materials Required

In addition to your application, please submit a portfolio showcasing relevant work, such as writing samples, communications materials, graphic design, photography, videography, or social media content.

Special Instructions to the Applicants

The anticipated salary range for this position is $48,722 - $65,145. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next‑generation public research university and Forbes‑ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!

UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide .

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