Internal Communications Specialist

University of Central Florida; Orlando (FL); On-site; USD 49,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Education assistance

Employee discounts

Job summary

University Operations at UCF is hiring a Communications Coordinator II to support day-to-day internal communications, digital content, and creative projects. You will write, edit, and publish content for newsletters and platforms, while coordinating campaigns and calendars.

The role involves creating social content, updating WordPress pages, and assisting with graphic design using Canva/Creative Cloud. Familiarity with AP style and analytics will be useful in delivering timely messages.

Qualifications

• Bachelor’s or Master’s degree and 2+ years of relevant experience.
• Experience supporting internal communications in a large or complex organization.
• Strong knowledge of Microsoft 365 tools, including Microsoft Teams.
• Experience with digital content management systems (WordPress).
• Proficiency with design tools such as Canva, Adobe Creative Cloud, or similar platforms.
• Experience with social media management, including content scheduling and engagement.
• Basic photography and videography experience.
• Familiarity with AP style.
• Familiarity with tracking and reporting communications analytics (e.g., open rates, clicks, engagement).
• Spanish fluency is a plus.

Responsibilities

• Write, edit, fact-check, and proofread content for newsletters, internal communications, digital platforms, and specialty publications; review drafts prior to publication.
• Assist with content planning, editorial calendars, campaigns, and promotional initiatives.
• Support social media and Microsoft Teams channels, including content creation, scheduling, moderation, and engagement; manage website updates and edits using WordPress; assist with graphic design and development of flyers and promotional materials using Canva or similar tools.
• Track, compile, and report basic communications analytics (e.g., open rates, engagement, clicks); maintain distribution lists and contact databases; provide general project coordination and administrative support.

Skills

Internal communications

Content creation

Editorial

Social media management

Analytics

Project coordination

Education

Bachelor’s or Master’s degree

Tools

Microsoft Teams

WordPress

Canva

Adobe Creative Cloud

Job description

University Operations at UCF is hiring a Communications Coordinator II to support day-to-day internal communications, digital content, and creative projects. You will write, edit, and publish content for newsletters and platforms, while coordinating campaigns and calendars.

The role involves creating social content, updating WordPress pages, and assisting with graphic design using Canva/Creative Cloud. Familiarity with AP style and analytics will be useful in delivering timely messages.