Communications Coordinator

Cohere; Rio Rancho (NM); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical coverage on day one

Dental coverage

Vision coverage

401(k) retirement plan

Life Insurance, AD&D, LTD

Pet insurance options

Employee Assistance Program

Job summary

Cohere’s Mariposa community in Rio Rancho, New Mexico seeks a Communications Coordinator to craft resident communications, manage digital content, and support community programming.

You’ll develop clear messaging for channels, coordinate events with the Life team, and help keep residents informed and connected, using WordPress, Mailchimp, and analytics to measure engagement.

Qualifications

• 1–3 years of relevant professional experience in communications, administrative support, operations, customer service, project coordination, hospitality, community or property management.
• Bachelor's degree in Communications, Marketing, Business Administration, Hospitality Management, Public Administration, Community Association Management, Recreation or related field preferred.
• Strong written and verbal communication skills with the ability to create polished, resident-focused content.
• Experience with WordPress and Mailchimp.
• Proficiency with Microsoft Office; familiarity with Adobe Creative Suite is a plus.
• Strong organization and project coordination skills with ability to manage multiple priorities.

Responsibilities

• Resident Communications: develop and implement outreach initiatives and messaging across channels.
• Digital Content & Platforms: manage website updates, eblasts, and event platforms.
• Community Engagement: support events, traditions, and programming with partners.
• Collaboration & Coordination: work with residents, vendors, and internal teams to meet deadlines.

Skills

Communications

Administrative support

Operations

Customer service

Project coordination

Education

Bachelor’s degree preferred

Tools

WordPress

Mailchimp

Adobe Creative Suite

Microsoft Office

Job description

Communications Coordinator

Mariposa | Rio Rancho, NM

$19.00–$26.00/hour + Comprehensive Benefits + 16 Paid Holidays

Hiring range based on experience, skills, and qualifications.

Collaboration. Authenticity. Connection. Balance.

At Cohere, we believe community is the most valuable amenity.

We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation’s most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.

We’re looking for a Community Communications Coordinator to join our team at Mariposa, a quintessential New Mexico community just north of Albuquerque, surrounded by more than 2,000 acres of preserved and protected lands and offering a balance of wide-open spaces and connected living.

In this role, you’ll help bring the Mariposa experience to life through thoughtful resident communications, digital content, outreach, and community programming. You’ll create clear, engaging messaging, help keep residents informed and connected, and support initiatives that bring residents, neighbors, nonprofits, and community partners together.

This is an opportunity to combine strong writing, creativity, organization, and technology skills in a role where your work directly shapes how residents experience and connect with their community.

If you’re someone who enjoys turning information into engaging communications, managing multiple projects, and building meaningful connections through thoughtful outreach, we’d love to meet you.

Why People Choose Cohere

The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we invest in benefits, time away, and professional growth that help our team members thrive both personally and professionally.

Highlights Include:

• Medical coverage available on your first day
• Employer-paid dental coverage
• Vision coverage
• 401(k) retirement plan
• Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
• Pet insurance options
• Employee Assistance Program with mental health, financial, legal, and family support resources
• Travel assistance and identity theft protection
• Complimentary will preparation services
• Generous paid time off
• 16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
• Professional development and growth opportunities

What You’ll Do

Resident Communications

• Develop and implement communications and resident outreach initiatives that support Mariposa’s brand, values, and community experience.
• Draft clear, engaging, resident-focused messaging across a variety of communication channels.
• Produce eblasts and other timely communications covering community operations, events, programs, and engagement opportunities.
• Create content that is informative, approachable, creative, and easy for residents to understand.
• Help communicate Mariposa’s values, vision, and community initiatives in a way that builds connection and pride among residents.

Digital Content & Platforms

• Help manage and execute digital communications, including website updates, page builds, eblasts, and event registration platforms.
• Maintain resident-facing website content and help ensure the online experience is user-friendly, relevant, and up to date.
• Organize and report communications and engagement data using platforms such as WordPress, Mailchimp, and Google Analytics.
• Support the ongoing development of digital content that makes important community information easy to access and understand.

Community Engagement

• Partner with the Executive Director and Community Life team to support community events, traditions, and signature experiences.
• Contribute to programming that may include celebrations, social activities, community service, resident clubs, lifelong learning, and enrichment opportunities.
• Participate in committee and event-planning meetings and help turn plans into coordinated, well-executed resident experiences.
• Use resident feedback, surveys, and engagement data to help shape programming around community needs and interests.

Collaboration & Coordination

• Work collaboratively with team members, residents, stakeholders, vendors, volunteers, committees, and community partners.
• Balance multiple projects and deadlines while maintaining accuracy, organization, and strong attention to detail.
• Provide communications and technical support to the broader community team as needed.
• Bring initiative, creativity, sound judgment, and a resident-first approach to day-to-day work.
• Contribute as an engaged team member who is comfortable solving problems, sharing ideas, and adapting to changing priorities.

What We’re Looking For

• 1–3 years of relevant professional experience in communications, administrative support, operations, customer service, project coordination, hospitality, community or property management, or another field demonstrating transferable skills.
• Associate’s or bachelor’s degree in Communications, Marketing, Business Administration, Hospitality Management, Public Administration, Community Association Management, Recreation, or a related field preferred.
• Strong written and verbal communication skills with the ability to create polished, resident-focused content.
• Experience with web-based communication platforms such as WordPress and Mailchimp.
• Comfort working with creative and digital tools; experience with Adobe Creative Suite is preferred.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Strong organization and project coordination skills with the ability to manage multiple priorities and deadlines.
• Tech-savvy, detail-oriented, and comfortable learning new platforms and systems.
• Strong interpersonal and customer service skills with the ability to build collaborative relationships with residents, stakeholders, vendors, volunteers, committees, and internal teams.

Additional Requirements

• Ability to work onsite at Mariposa in Rio Rancho, New Mexico.
• Ability to consistently work Monday–Friday, 9:30 AM–6:00 PM, with evenings and weekends as needed for community meetings, events, and programming.
• Valid driver’s license with an acceptable driving record and ability to travel locally as business needs require.

Equal Opportunity Employer

Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.