Communications Coordinator

FirstService Residential; Midlothian (VA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Full comprehensive medical/dental/vis​

Paid holidays and 401k with company-m​

Occasional travel for training

Job summary

FirstService Residential is seeking a Communications Coordinator to manage communications between management, committees, and the board. You will draft newsletters, update the website, send notices, and support lifestyle events with marketing materials.

The role requires strong organization and communication skills, proficiency in Microsoft Office, and the ability to work both independently and in a team. Full-time exempt position with comprehensive benefits.

Qualifications

• Bachelor’s Degree in Marketing, Communications, Hospitality, or similar discipline.
• Strong organizational and communication skills.
• Ability to work with a team and independently.
• Capable of delivering an exceptional level of service to clients.
• Advanced Microsoft Office skills.
• Proficiency in Canva and Constant Contact (preferred).
• Strong written and interpersonal communication.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Understand community association operations and governing documents.
• Draft and distribute weekly lifestyle newsletter.
• Update and coordinate information on the association website.
• Send meeting notices; post minutes and contracts to portal/server.
• Coordinate digital signage inside the Community Center.
• Host Zoom and virtual meetings as needed.
• Prepare monthly management updates for the Board.
• Assist Lifestyle Director with event information distribution.
• Create marketing materials for events.
• Assist Ticket Tailor event registration.
• Monitor Ballroom Rental Events.
• Cross-train on front desk support.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Team collaboration

Microsoft Office

Canva

Constant Contact

Project management

Written communication

Interpersonal skills

Education

Bachelor’s degree in Marketing, Communications, Hospitality

Tools

Microsoft Word

PowerPoint

Excel

Job description

Description

Job Overview:
As a Communications Coordinator, you will help manage all correspondence areas between management, committees and the board of directors.

Your Responsibilities

• Understand community association operations, governing documents and processes and procedures.
• Draft and distribute weekly lifestyle electronic newsletter.
• Update, maintain, and coordinate information displayed on the association website
• Send meeting notices
• Post minutes, contracts, and other documentation to portal and server.
• Update digital signage players inside the Community Center.
• Host Zoom and virtual meetings as needed.
• Put together monthly management update based on information provided by other members of the team to send to the Board of Directors.
• Assist the Lifestyle Director in coordinating the distribution of information related to lifestyle events hosted by the community.
• Create marketing materials as needed for the promotion of various events and activities.
• Assist Lifestyle Director with aspects of Ticket Tailor event registration
• Monitor Ballroom Rental Events as needed
• Cross-Train on front desk support
• Other duties as assigned

Skills & Qualifications

• Bachelor’s Degree in Marketing, Communications, Hospitality, or similar discipline
• Strong organizational and communication skills
• Experience working with a team and independently
• Capable of delivering an exceptional level of service to our clients
• High level competency with Microsoft Word, PowerPoint & Excel
• Preferred efficiency in Canva and Constant Contact
• Excellent organizational skills and project management
• Exceptional communication and interpersonal skills.
• Advanced written communication skills.
• Advanced Microsoft Office skills.
• Knowledge of basic accounting/budgeting procedures.
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
• Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner
• Ability to conceptualize, plan and organize multiple programs and assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Ability to develop and maintain good working relationships.

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$24.00-$26.00 / annually

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.