Communications Coordinator

Project Return Peer Support Network

Huntington Park (CA)

On-site

USD 65,000 - 73,000

Full time

29 hours ago

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Benefits offered by this job

HMO health plan

Dental and vision care

11 holidays

2 weeks sick leave

2 weeks vacation

2 personal days

403B retirement plan

Employee assistance program (EAP)

Job summary

Project Return Peer Support Network is seeking a Content Development and Communications Specialist who will work under the supervision of the Executive and Development Directors. The role is reserved for a person with lived experience in the mental health system.

Responsibilities include developing editorial content for newsletters and the website, managing social media content calendars, producing a bi-monthly newsletter, monitoring analytics, capturing photos/videos, and supporting outreach

Qualifications

Exceptional written and oral communication and presentation skills.
Demonstrated ability to implement and manage diverse communications strategies and activities.
Experience in communications-related field (minimum 3–5 years).
Ability to build collaborative working relationships with staff and external partners.

Responsibilities

Content Development and Monitoring: write and edit editorial content for newsletters and website, bi-monthly newsletter, monitor media mentions, publish content, capture media.
Digital Communications: manage social media content calendar, write copy, produce video shorts, deliver email campaigns, maintain contact database, assist with video/photo production.
Other: work cooperatively, attend trainings, support a diverse, inclusive environment, and maintain professional relationships.

Skills

Exceptional written communication

Oral communication

Relationship building

Education

Bachelor's or Associate degree in communications/journalism/public relations

Peer Advocate Certificate/Training (preferred)

Tools

Microsoft Office

Adobe Creative Suite

CMS platforms

Job description

Salary Range 65,000-72,500

Hours Monday through Friday (Shifts will vary; evenings, nights, weekends, holiday)

Reports to Development Director

Summary Works under general supervision of Executive Director and Development Director. The position is reserved for a person that self identifies as having personal lived experience in the mental health system.

Essential Duties and Responsibilities

Please note that the duties may vary depending on department size, organizational structure and/or geographic location. Work activities may include any or all of the following:

Content Development and Monitoring

Writes and collaborates with other departments to develop editorial content for newsletter,
Edits and publishes website content
Create a bi-monthly e-newsletter (6 times a year)
Monitors and scores earned media mentions, and reports quarterly analytics
Take pictures/videos and catalogues images
Collects stories of recovery from members of each program
Collects pictures and questionnaire from new employees for social media

Digital Communications

Develops and manages social media content calendar, including weekly highlight of program
success
Writes social media copy and/or creates video shorts content
Assists with social media monitoring and analytics
Organizes and maintains the digital “content bank”
Develops and delivers email and social media campaigns to share new content
with/engage key audiences
Updates and maintains the PRPSN’s contact database and mailing lists
Assists with video production and photography for events
Sends out announcements and any major changes on website to contact list

OTHER

Works cooperatively with others, attends required training and meetings and participates actively in the community life of the worksite.

Contribute to and support a culturally diverse and sensitive environment. Maintains an open and cooperative approach. Provides an environment of acceptance that supports and respects people of different genders, ethnicities, cultural values, sexual orientation, race, language, religion, age, disability, family composition and socio-economic status.

Maintains a clean, positive, and supportive work environment and a general spirit of cooperation. Is a team player who maintains effective working relationships and communicates clearly in a respectful and professional manner with staff, members and outside agencies.

Must have a desire to work with individuals impaired by extreme distress / mental illness and believe in an individual’s ability to recover from disabling mental distress.

Must verbalize an initial and ongoing understanding of environmental variables that may present while performing administrative tasks and/or providing direct services as an PRPSN employee (i.e. individuals presenting at the agency in extreme emotional states).

Must exhibit good personal judgment, a non-bias attitude, sensitivity, and discretion when dealing with other individuals. Must demonstrate the skills and ability to “work and play well with others” interacting with co-workers, program participants, family members and community partners effectively and responding appropriately when experiencing interpersonal conflict with others.

Other duties as assigned by the Program Director.

Models PRPSN approach, mission, and core values in all communication and correspondence.

OTHER POSITION REQUIREMENTS

A passion for PRPSN's mission and program areas

Bachelor's or associate degree in communications, journalism, public relations, or a related field preferred

Minimum 3-5 years of substantial work experience in a communications-related field.

Exceptional written and oral communication and presentation skills

Experience working in and a sound understanding of a broad range of disciplines.

Demonstrated ability to effectively implement and manage diverse communications strategies and activities

Strong creative thinking abilities and a willingness to learn

Excellent organizational and project management skills with a high attention to detail

Ability to build collaborative working relationships with staff at all levels of the organization and develop strong professional relationships externally

Proficiency in Microsoft Office, Adobe Creative Suite, and CMS platforms

Proficiency in HTML, video production, photography, CRM platforms, and digital assets management a plus

Experience in establishing and maintaining collaborative professional relationships.

Peer Advocate Certificate/Traininganddemonstrated experience in peer support, peer advocacy orself-help. Obtaining a Peer Specialist certificatewithin 6 months will be required for any candidate that doesn’t currently have one.

Effective English and Spanish speaking, reading and writing communication skills;

Must be well-organized and able to explain how

Demonstrated basic computer/word processing skills, including Microsoft office.

Class C driver’s license, daily access to a car and proof of valid automobile insurance.

Flexible work schedule to include evenings, nights, weekends and holidays.

Must know or quickly acquire extensive knowledge of local community resources.

Employees are required to carry adequate limits of liability, with a minimum of $30,000 for property damage and $60,000 for bodily injury. A copy of the declaration page of your personal automobile insurance policy must be provided to PRPSN annually.