Peer Supporter, Peer Respite (Swing shift)

Project Return Peer Support Network; Long Beach (CA); On-site; USD 47,125 - 65,975; Full time

Benefits offered by this job

Health care options

Paid Time Off

403 B retirement plan

Employee Assistance Program

Job summary

A community support organization in Long Beach is seeking a Peer Supporter to provide life coaching and peer support services for guests. The ideal candidate must have peer support experience and a Peer Advocate Certificate. Responsibilities include building supportive relationships, linking clients to resources, and conducting workshops. Flexibility in hours and bilingual English/Spanish skills are essential. Benefits include healthcare options, paid time off, and a retirement plan.

Qualifications

• Must be adaptable to different work environments and team settings.
• Reliable transportation with a valid Class C driver's license required.
• Experience in establishing and maintaining collaborative professional relationships.

Responsibilities

• Provide hands-on life coaching to train, mentor, and support clients.
• Develop and maintain Wellness Service Plans for clients.
• Conduct outreach and engagement services to link guests to community resources.

Skills

Peer support experience

Communication skills

Interpersonal skills

Bilingual in English and Spanish

Education

Peer Advocate Certificate/Training

Tools

Microsoft Office

Job description

Peer Supporter, Hacienda of Hope (Swing Shift)

Location: Hacienda of Hope, Long Beach

Hours: Full-Time 36.25 hours Monday - Friday, some weekends; shifts will vary. Evenings, nights, weekends, holidays

Pay Range: $47,125.00 - $65,975.00

FLSA Status: Non‑exempt

Reports to: Program Manager

Summary: Works under general supervision of Program Manager and/or Program Director. Works with guests to provide information, peer‑to‑peer support and/or self‑help services as needed or requested. Position is reserved for a person that self‑identifies as having personal lived experience in the mental health system.

Essential Duties and Responsibilities

• Provide hands‑on life coaching to train, mentor, and support clients.
• Provide hands‑on life coaching to train, mentor, and support clients with the acquisition of basic skills in activities of daily living (hygiene, meal preparation, home care, medication management, other self‑care, public transportation access/travel training, etc.).
• Provide bridging services to clients transitioning from or to other programs, including community residence or hospitals. Empower clients by building awareness of specialty services such as health, mental health, housing and substance use.
• Provide outreach and engagement services to link guests to community resources and inform agencies in the community about the program services.
• Assist in the development of Wellness Service Plans for clients, especially those that include peer‑support or self‑help linkages, and develop strategies for outreach to clients who tend to isolate themselves.
• Provide supportive assistance and model self‑advocacy with guests to help them obtain and maintain housing, health‑care benefits, SSI entitlements, etc., and to research and access needed community resources.
• Research, develop, plan, coordinate and/or offer structured workshops, peer‑support and self‑help groups, wellness activities, employment or education support activities, recreation activities and/or social outings that reflect clients’ needs, interests and desires. Coaches and supports peer clients/guests to research, offer, plan and lead these activities for themselves and others.
• Perform intake assessments and registration for guests who enter the program, interviewing guests to inform them of house rules and ensure adherence to policies and guidelines.
• Screen potential guests to determine if they meet qualifications and criteria for admission into the program.
• Perform COS billing notes to document peer‑support services that are provided to guests.
• Ensure participants are registered and proper documentation is submitted in a timely manner to ensure service and program delivery.
• Maintain a culturally diverse and sensitive environment, providing acceptance and respect to people of diverse genders, ethnicities, cultural values, sexual orientations, races, languages, religions, ages, disabilities, family compositions and socio‑economic statuses.
• Complete daily cleaning responsibilities to maintain a clean, positive work environment.
• Work cooperatively with others to assure smooth and seamless delivery of comprehensive services to members, attend required trainings and meetings, and participate actively in community life at the worksite.
• Show desire to work with individuals impaired by extreme mental distress and believe in their ability to recover from disabling distress.
• Verbalize an understanding of environmental variables that may present while performing administrative tasks and/or providing direct services as a PRPSN employee.
• Exhibit good personal judgment, non‑bias attitude, sensitivity and discretion when dealing with others. Demonstrate the ability to work and play well with others, responding appropriately to interpersonal conflict.
• Other duties as assigned by the Program Manager.
• Model PRPSN approach, mission and core values in all communication and correspondence.

Skills and Requirements

• Experience in establishing and maintaining collaborative professional relationships.
• Peer Advocate Certificate/Training and demonstrated experience in peer support, peer advocacy or self‑help. Candidates without a certificate must obtain a Peer Specialist certificate within six months.
• Flexibility and availability to work both respite locations as dictated by staffing needs.
• Adaptability to different work environments and team settings to ensure seamless service delivery.
• Reliable transportation and a Class C driver’s license, with daily access to a car and proof of valid automobile insurance.
• Strong communication and interpersonal skills to collaborate effectively across multiple sites.
• Consistent attendance and punctuality.
• Dedication to providing quality support, showing flexibility and professionalism.
• Effective English and Spanish speaking, reading and writing communication skills.
• Well‑organized; able to explain organization methods.
• Basic computer and Microsoft Office skills.
• Must quickly acquire extensive knowledge of local community resources.
• Must be ready to perform physical tasks: bend, stoop, lift and push up to 25 lb, stand, and move intermittently during the workday.

Physical Demands

Must be able to bend, stoop, lift, and push up to 25 pounds on a regular basis, stand, and move intermittently throughout the workday.

Benefits

Health care: Choice between two HMOs, dental and vision care.

Paid Time Off: 11 holidays, 2 weeks of sick time, 2 weeks of vacation time, and 2 personal days off per full‑time employee.

Retirement: Voluntary 403 B retirement plan.

Employee Assistance Program: Confidential, supportive program available 24/7.